Researchers have warned to avoid chatbots that don't appear on a company's website or app and be cautious of providing any personal information to someone users are chatting with online, a new report said on Tuesday. According to the Norton Consumer Cyber Safety Pulse report, cybercriminals can now quickly and easily craft email or social media phishing lures that are even more convincing by using AI chatbots like ChatGPT, making it more difficult to tell what's legitimate and what's a threat.