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Business Insider Latest Story Image
2 mins read

Costco's hourly workers are getting a raise read the CEO's memo

Costco's CEO said in a memo obtained by Business Insider that starting rates for most hourly positi…

Dominick Reuter   


Business Insider Latest Story Image
3 mins read

Walmart's using more robots but says they'll actually extend warehouse workers' careers

Walmart warehouse work is physically taxing. Now, robots and forklifts are lightening the load, and…

Dominick Reuter   


Business Insider Latest Story Image
1 min read

How much the typical worker makes at 19 retailers, from Amazon to Walmart

So, to get a picture of what the typical worker makes in a year at various retail brands, Business …

Dominick Reuter   


Business Insider Latest Story Image
2 mins read

Ikea was losing 60,000 employees a year. Here's how the retailer worked to fix its staff turnover problem.

Ikea tackled high employee turnover rates by increasing wages and offering workers more flexibility…

Erin Snodgrass   


Business Insider Latest Story Image
1 min read

Walmart is giving US hourly workers new bonuses that increase the longer they've been at the company

Walmart announced a slate of pay and benefits perks as the company tries to encourage more employee…

Dominick Reuter   


Business Insider Latest Story Image
4 mins read

Shoplifting's biggest enablers might be the retailers themselves

Retailers keep talking about the scourge of shoplifting. But their own staffing shortages and polic…

Alex Bitter,Dominick Reuter   


Business Insider Latest Story Image
3 mins read

Frustrated Sephora workers say their makeup freebies and hours are drying up

Sephora employees said benefits like free makeup are being cut and that they're struggling to get e…

Jordan Hart   


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2 mins read

Costco is a master at building customer loyalty

Costco has built up a loyal following of shoppers over the decades it's been operating.

Grace Dean   


Business Insider Latest Story Image
3 mins read

Why Amazon wants you to pick up your Prime Day orders this year

Amazon's Prime Day announcement includes a shoutout to its pick-up points. Here's why collecting yo…

Alex Bitter   


Business Insider Latest Story Image
1 min read

Store worker of 20 years was fired for not paying for grocery bags at the self-checkout

A judge ruled that a grocery chain was within its rights to fire a long-term employee for not payin…

Alexandra Bacon   


Business Insider Latest Story Image
2 mins read

A Cracker Barrel hostess reveals how the restaurant tries to sell you more food

A Cracker Barrel hostess said she tries to sell more food by approaching diners with trays of packa…

Alex Bitter   


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4 mins read

Here's what might happen after California raises fast-food wages to $20, from higher burger and pizza prices to better wages for retail workers

The $20 minimum wage only applies to limited-service restaurant chains, but other restaurants and r…

Grace Dean   


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2 mins read

Now we know how much it costs to make a $2,800 Dior bag

In recent months, Italian authorities raided Dior subcontractor workshops where people were working…

Shubhangi Goel   


Business Insider Latest Story Image
2 mins read

Best Buy just laid off a bunch of Geek Squad workers

Best Buy CEO Corie Barry hinted at the cuts in February, citing inflationary pressure and investmen…

Dominick Reuter   


Business Insider Latest Story Image
3 mins read

An Amazon Flex worker explains the biggest challenges of Prime Day deliveries

An Amazon Flex worker pointed to the biggest challenges of making deliveries as an independent cont…

Alex Bitter   


Business Insider Latest Story Image
3 mins read

Photos of trucks full of leaking detergent and spoiled food reveal a big challenge for Family Dollar

Family Dollar stores receive truckloads of damaged and crushed products. It's a big problem for the…

Alex Bitter   


Business Insider Latest Story Image
4 mins read

Patagonia gave 90 staff a choice — relocate across the US or leave the company. They've got 3 days to decide.

One staffer told Business Insider that the company's culture has shifted in recent years, and that …

Polly Thompson   


Business Insider Latest Story Image
2 mins read

Amazon's Just Walk Out technology relies on hundreds of workers in India watching you shop

Amazon promoted Just Walk Out as AI-powered cashierless technology. But the tech reportedly relied …

Alex Bitter   


Business Insider Latest Story Image
2 mins read

A Costco manager who has been with the company for over 20 years shares his No. 1 tip for getting promoted

Costco continues to add new warehouses across the country and around the world, and it needs experi…

Dominick Reuter   


Business Insider Latest Story Image
1 min read

Best Buy has trained more than 30K employees to help sell new AI-enabled computers in hopes of ending a sales slump

Best Buy is facing ten quarters of declining comparable sales and looking to a partnership with Mic…

Dominick Reuter