"It really works a lot like a lot of the other ride-hail services like Uber, Lyft and things like that," Metz, a 30-year-old operations manager, told Business Insider. "You just tell it where you want it to pick you up and then tell it where your destination is."
Both riders said that cars show up quickly, and that wait times have been constantly falling.
"It used to be quite a bit longer, but now it takes about four to six minutes on average," Beer, a 22-year old insurance agent, told Business Insider. "I have waited ten or 12 minutes before, but only if it's real late at night."
That quick hail is key to making the service a regular part of his routines.
"I used to have to plan to call it and get a couple things done," Beer said. "Now I just call it, go outside, and its there within a minute or two."