What it was like to attend Pokemon Go's first real-world event that turned out to be a disaster
Alex Heath / Business Insider
The first-ever Pokémon Go Fest promised the hit game's most diehard players the chance to catch extremely rare Pokémon throughout the day, including the long-awaited unveiling of ultra-powerful Legendaries.
But rampant server outages and poor cell service quickly turned the celebratory Poké-mecca into an experience so disappointing that the game's owner, Niantic Labs, issued refunds and $100 worth of in-game credits for each ticket holder.
Business Insider was in Chicago to witness the Pokémon Go Fest, and all the troubles, firsthand. Here's what it was like: