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Inside the Molsheim Experience, the exclusive Bugatti-buying process that takes customers to France to create their own $3 million sports car

Inside the Molsheim Experience, the exclusive Bugatti-buying process that takes customers to France to create their own $3 million sports car
Slideshows1 min read

A Bugatti is the ultimate indulgence for any car lover.

A Bugatti is the ultimate indulgence for any car lover.

Several celebrities own the multi-million dollar car, from Cristiano Ronaldo and Ralph Lauren to Floyd Mayweather Jr and Simon Cowell.

Several celebrities own the multi-million dollar car, from Cristiano Ronaldo and Ralph Lauren to Floyd Mayweather Jr and Simon Cowell.

Beyoncé also gave Jay-Z a Bugatti Veyron Grand Sport for his 41st birthday.

Beyoncé also gave Jay-Z a Bugatti Veyron Grand Sport for his 41st birthday.

The brand's success dates back to 1909 when Ettore Bugatti founded it.

The brand

Bugatti is currently selling two models — the Chiron, with a base price of $2.9 million, and the Chiron Sport, released earlier in 2018 with a starting price of $3.26 million.

Bugatti is currently selling two models — the Chiron, with a base price of $2.9 million, and the Chiron Sport, released earlier in 2018 with a starting price of $3.26 million.

It features one-carat diamond membranes in the speakers, the world's longest built-in LED illumination system, and 16 leather hides.

It features one-carat diamond membranes in the speakers, the world

What it doesn't include is plastic — even the air vents are made of a titanium/magnesium alloy.

What it doesn

It could arguably be called a piece of "haute couture" — only 500 will ever be made, and more than 300 are spoken for already.

It could arguably be called a piece of "haute couture" — only 500 will ever be made, and more than 300 are spoken for already.

Bugatti president Stephan Winkelmann previously told Business Insider, "We are sold out until the second half of 2021."

Bugatti president Stephan Winkelmann previously told Business Insider, "We are sold out until the second half of 2021."

A Bugatti spokesperson told Business Insider the average Bugatti Chiron buyer has an expansive vehicle collection of 42 cars and two planes, among other things.

A Bugatti spokesperson told Business Insider the average Bugatti Chiron buyer has an expansive vehicle collection of 42 cars and two planes, among other things.

More than 50% of current Chiron owners are also first-time Bugatti owners — the Chiron was designed with new buyers in mind, as some found the Bugatti Veyron, the previous model, too bulky.

More than 50% of current Chiron owners are also first-time Bugatti owners — the Chiron was designed with new buyers in mind, as some found the Bugatti Veyron, the previous model, too bulky.

Source: Bloomberg

Manuela Höhne, the head of communications for Bugatti, told Bloomberg that half of the Chirons already purchased were bought sight-unseen.

Manuela Höhne, the head of communications for Bugatti, told Bloomberg that half of the Chirons already purchased were bought sight-unseen.

Source: Bloomberg

But potential buyers who want to test before they buy undergo a special buying process, dubbed the Molsheim Experience.

But potential buyers who want to test before they buy undergo a special buying process, dubbed the Molsheim Experience.

Qualified prospects fly out to Molsheim — the birthplace and headquarters of Bugatti located in the heart of Alsace, France — for the day at their own expense.

Qualified prospects fly out to Molsheim — the birthplace and headquarters of Bugatti located in the heart of Alsace, France — for the day at their own expense.

Bugatti invites previous owners — those who purchased the Veyron — and other qualified prospects to partake in the experience, but they remained mum on the details of the full vetting process.

Bugatti invites previous owners — those who purchased the Veyron — and other qualified prospects to partake in the experience, but they remained mum on the details of the full vetting process.

The Bugatti spokesperson told Business Insider they have an average of two North American customers or prospects participating in the Molsheim Experience per month.

The Bugatti spokesperson told Business Insider they have an average of two North American customers or prospects participating in the Molsheim Experience per month.

The historic gates of Chateau St. Jean, the heart of the facility, open exclusively for customers, who begin the Molsheim Experience with a tour of the grounds.

The historic gates of Chateau St. Jean, the heart of the facility, open exclusively for customers, who begin the Molsheim Experience with a tour of the grounds.

At the Chateau, customers learn about Bugatti's history and see a display of unique art pieces from members of the Bugatti family.

At the Chateau, customers learn about Bugatti

They also get to explore classic, vintage Bugattis.

They also get to explore classic, vintage Bugattis.

Customers then take the 1926 Type 35 for a spin.

Customers then take the 1926 Type 35 for a spin.

One of Bugatti's most important models, it has more than 2,000 victories and podium finishes, making it one of the most successful racing cars in automobile history.

One of Bugatti

Customers are then taken to the Atelier, the only modern building at Bugatti headquarters. It resembles the "macaron" shape of the brand's logo.

Customers are then taken to the Atelier, the only modern building at Bugatti headquarters. It resembles the "macaron" shape of the brand

A factory, the Atelier is where master craftspeople assemble cars by hand with precision and detail, according to each customer's distinct specifications.

A factory, the Atelier is where master craftspeople assemble cars by hand with precision and detail, according to each customer

Customers then take a tea break at the historic Orangerie, the only structure added to the estate by Ettore Bugatti. It was carefully restored in 2009 as part of Bugatti's 100th anniversary celebration.

Customers then take a tea break at the historic Orangerie, the only structure added to the estate by Ettore Bugatti. It was carefully restored in 2009 as part of Bugatti

There's also a team of "flying doctors" at headquarters, ready to service cars throughout the world and ensure they retain their value.

There

After the tour of the grounds is finished, customers take a Chiron out on the open road, alongside an experienced driver.

After the tour of the grounds is finished, customers take a Chiron out on the open road, alongside an experienced driver.

Upon returning to headquarters, customers configure their completely unique Chiron at the Customer Lounge.

Upon returning to headquarters, customers configure their completely unique Chiron at the Customer Lounge.

Assisted by a car designer, customers build a vehicle tailor-made to their specific preferences.

Assisted by a car designer, customers build a vehicle tailor-made to their specific preferences.

Customers can choose from different color combinations and different color layouts.

Customers can choose from different color combinations and different color layouts.

Höhne told Bloomberg many customers end up wanting two Chirons — one for their collection and one to drive.

Höhne told Bloomberg many customers end up wanting two Chirons — one for their collection and one to drive.

Source: Bloomberg

As Pierre-Henri Raphanel, Bugatti S.A.S.'s official test driver, once said, "Everyone who had seriously been considering buying a Bugatti beforehand actually did so afterwards."

As Pierre-Henri Raphanel, Bugatti S.A.S.

Source: Bugatti

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