I tried using IBM's bot to buy Mother's Day flowers and it was a struggle

Advertisement

flower bouquet

Flickr/Vladimir Pustovit

It's Mother's Day on Sunday, so I decided to do what many sons and daughters will this week: buy flowers.

Advertisement

Except I decided to use a more technologically savvy route to make my purchase by using IBM's bot to make a purchase on 1-800-Flowers.

Except it was a major struggle - here's why:

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More
Next StoryGM and Lyft will start testing self-driving electric taxis on public roads 'within a year'