Claiming an order links it to your Etsy account. Creating an account and claiming your order will also allow you to review the item you purchased.
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Luckily, doing this is easy. You can't use the app, however - you'll need to go to the website on your desktop computer or mobile phone browser.
How to claim an Etsy order purchased as a guest
Go to your email inbox and find your receipt sent from transaction@etsy.com. You should have received this the day you placed your order.
Click on the order number located on the first line of the email receipt.
Your order will automatically link to your new Etsy account.
Quick tip: For new Etsy accounts, you need to use the same email address that you used for your guest checkout to link the purchase.
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How to find your order confirmation receipt for your Etsy guest purchase
If you're unable to locate the email with your receipt, check your spam or junk mail folder for an email from transaction@etsy.com. Use your email search function to find emails from that address. If this doesn't work, contact Etsy Support.
If nothing happens when you click the email's confirmation number, double-check to make sure you're viewing your order receipt. Other notification emails, like shipping updates and new message notifications from the seller, don't include links for claiming your order.
If you see an error page, sign out of Etsy and sign into your account associated with the email you used during guest checkout. If you're trying to claim the order on a mobile browser, make sure you've signed out of the app first.
How to sign out of the Etsy app to claim your order
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