How to delete an Etsy seller account and close your shop, even if you have outstanding orders to complete
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Abigail Abesamis Demarest
Feb 10, 2021, 02:46 IST
If you no longer want to sell items on Etsy, you can close your shop and delete your seller account.PhotoAttractive/Getty Images
You can delete an Etsy seller account and close your shop from the Etsy website.
If you still have open orders, you can put your Etsy shop into Vacation Mode, which will prevent new orders from coming in.
You'll have to close your Etsy shop before you can delete your account.
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Whether you're looking to take a break or close your business permanently, taking down your Etsy shop can be accomplished with just a few clicks. Before closing your shop, you'll need to close any unresolved cases, and any overdue fees. You should also fulfill any open orders.
If you want to close your shop but still have open orders that need to be fulfilled, you can turn on Vacation Mode, which will let you complete existing orders without taking new ones. Once you've done that, you can finally close your shop and then delete your account.
Here's how to close or pause your Etsy shop, and then delete your Etsy seller account.
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How to close your Etsy shop
Etsy notes that after closing your shop, it can take up to half an hour for their system to process the request. If you change your mind in that time, you can reopen your shop without penalty.
2. Click the "Shop Manager" icon at the top-right of the screen.
3. Click "Settings," then "Options."
4. Navigate to the "Close Shop" tab, then click "Close Shop."
Quick tip: If you want to delete a shop that you've drafted but haven't opened to the public yet, you'll have to contact Etsy Support. You can check out their "Get Help" page for information on how to call or message them.
Note that before you can fully close a shop, Etsy requires you to have resolved any complaints, and paid any outstanding fees. You're also strongly encouraged to keep your shop open until you've completed all your open orders.
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However, if you've paid the fees and resolved the complaints, but still have open orders and want to close your shop, there are solutions.
What to do if you want to close your shop but still have open orders
Turn on Vacation Mode. When your shop is in Vacation Mode, it's visible to buyers but they can't place new orders. This will let you complete your existing orders without receiving new ones.
Close your shop anyway. Although you're encouraged to complete your orders before closing, you can close the shop and then complete the orders afterwards. You'll still have access to all your orders, and you'll still be able to communicate with customers. The only difference is that new customers won't be able to find your shop.
Once you've closed your shop and completed your orders, you can delete your Etsy account.
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