You Searched For "Customer loyalty" and got 20 results
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2 mins read
Hybrid work model boosts employee productivity, career growth and loyalty to company, Stanford study concludes
COVID-19 has changed the way the world works, quite literally. About 100 million people worldwide n…
10 mins read
How loyalty died in the American workplace
Why work feels so broken right now — and how it can be repaired
Aki Ito
1 min read
Airline app glitch randomly logged customers into other people's accounts
One Facebook user joked he would find a "better seat" for the Qantas customer whose details he was …
Pete Syme
3 mins read
Fast-food diners are using loyalty apps to get deals on cheap — or free — food as prices soar
Fast-food loyalty apps are key to getting deals on cheap or free food as inflation raises prices. O…
Grace Dean
8 mins read
How America stopped caring about quality and learned to embrace 'customer satisfaction'
Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …
Adam Rogers
2 mins read
United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor customer service and a 'flawed' business model
In a candid interview, United Airlines' CEO criticized cheaper competitors like Frontier and Spirit…
Taylor Rains
2 mins read
Taylor Swift's worn hundreds of custom Louboutins on the Eras Tour — luxury cobblers say she's got Gen Z hooked on red bottoms
Christian Louboutin provided Taylor Swift's Eras tour with hundreds of shoes. Luxury cobblers share…
Hannah Getahun
1 min read
Lowe's average customer is a white baby boomer who spent $809 there last year
Lowe's typical customer is a white woman who earns about $60,000 a year, shops nine times per year,…
Dominick Reuter
3 mins read
6 steps to building a successful small business, from brand identity to customer loyalty
A clear, clean vision can help a small business create a marketing strategy that builds a trusted b…
Elizabeth Wood
1 min read
American Airlines is raising its checked bag fees and overhauling how customers earn miles
American Airlines increases checked bag fees and tightens policy on earning AAdvantage frequent fly…
Jordan Hart
1 min read
Walmart's average customer is a suburban baby boomer who spent $3,578 there last year
Walmart's typical customer is a white woman who earns less than $80,000 a year, shops at least once…
Dominick Reuter
1 min read
Home Depot's average customer is a white baby boomer who spent $856 there last year
Home Depot's typical customer is a white woman who earns more than $80,000 a year, shops about once…
Dominick Reuter
2 mins read
The Starbucks app 'traps' customers into a 'vicious' spending cycle, consumer advocate says
Certain features of Starbucks' prepaid card mean that customers are trapped in a "vicious cycle" of…
Grace Dean
2 mins read
RazorPay acquires digital invoicing and customer engagement platform BillMe to empower businesses and customers
Razorpay, a payments and banking platform for businesses, has acquired BillMe, a Mumbai-based start…
4 mins read
A small, specialty water brand created a customer loyalty program to thank consumers, and it led to a 90% repurchase rate
Customer loyalty programs incentivize customers to engage with and support their favorite brands, a…
Erica Sweeney
1 min read
Insider is seeking nominations for the top innovators in retail tech
Insider is putting together a list of the top retail tech players that have had a profound impact o…
Danni Santana
2 mins read
Behind the EV price war is an all-out battle for the future of customer loyalty in the car business and it could mean more discounts on the horizon
The brewing EV price war is a sign the automotive industry is returning to its age-old battle for m…
Nora Naughton
5 mins read
Return customers are often the most profitable. Here's how to foster loyalty in your brand, no matter the size of your business.
Here are several ways you can build lasting customer relationships and keep buyers coming back, acc…
Erica Sweeney
2 mins read
Alaska Airlines targets Delta fliers after SkyMiles changes angered its most loyal customers
Delta recently angered its most loyal customers by overhauling its SkyMiles loyalty program, includ…
Taylor Rains
1 min read
JetBlue is introducing a new loyalty program for members to earn perks like free alcoholic drinks and early boarding
JetBlue is expanding its TrueBlue loyalty program allowing members to select perks as they earn poi…