scorecardHow to order groceries from JioMart using WhatsApp
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How to order groceries from JioMart using WhatsApp

How to order groceries from JioMart using WhatsApp
Business2 min read
  • JioMart has started accepting orders from selected areas in Navi Mumbai, Thane and Kalyan.
  • Customers can place an order using WhatsApp and then pickup their order from the store.
Reliance Jio has launched its new e-commerce platform JioMart just a few days after selling 9.9% stake in the company to Mark Zuckerberg-led Facebook for $5.7 billion. Users can order groceries and other essential items from WhatsApp.

JioMart is currently available in Navi Mumbai, Thane and Kalyan only and is expected to be available in the other parts of the country in the coming days. Jio is expected to launch a dedicated JioMart app for Android and iOS in the coming days.

Jio has said that over 50,000 products including grocers and other essentials will be available on its platform. At the moment, users can only choose from a few grocery items.

How to order groceries from JioMart
JioMart 1

  • To order groceries from JioMart, the first thing that you need to do is send ‘Hi’ to ‘8850008000’ on WhatsApp.
  • Once you send the message, you will get a reply from JioMart informing you about the areas that it serves at present – Navi Mumbai, Thane and Kalyan.
  • You will receive a link that is valid for 30 minutes. Click on the link to place your order.
  • After clicking on the link, select your area and locality from the dropdown menu.
  • Now, enter your name, society name and flat number.
  • Now, select the checkbox for WhatsApp and click on ‘Proceed’.
  • Select the items that you want to order and click on ‘Place order’.
JioMart 2

  • You will get a confirmation message showing the number of items ordered and the amount due.
  • You will then receive a message on WhatsApp that includes the Kirana store’s address and contact number.
How to pick up your order from JioMart Kirana store

As per JioMart, orders placed by 7 pm everyday will be available for pickup within the next 2 days. You will have to make the payment when you visit the JioMart Kirana store.

Jio has said that it will also offer free home delivery and express delivery. However, this will probably be available only after the app is launched.

See also:

Jio, a 3-year old telecom company, is now bigger than HDFC, Infosys and ITC – and India's largest bank

India's retail industry will struggle far beyond the lockdown – but Reliance’s JioMart has the ‘muscle’ to power through