Zomato will now give you your order for free if it doesn’t reach on time
- Zomato's latest feature 'On Time or Free’ offers users the chance to avail a full refund on the order if it’s late.
Zomatoalso rolled out a TV campaign on the same featuring South Indian star Vijay Devarakonda.
- Restaurant owners and delivery partners won’t even be notified when an order falls under this category for them to follow the due course for every order.
Remember Domino’s 30 minutes or free policy? Well, Zomato just rolled out a similar policy for all of its orders – promising a free order if it isn’t delivered within the time mentioned.
View all Offers
View all Offers
- 48% OFF
Pigeon by Stovekraft Amaze Plus Electric Kettle with Stainless Steel Body, 1.5 litres boiler for Water, instant noodles, soup etc.₹ 625₹ 1195Buy On
- 55% OFF
Glun Multipurpose Portable Electronic Digital Weighing Scale Weight Machine (10 Kg - with Back Light)₹ 356₹ 798Buy On
- 40% OFF
Prestige Electric Kettle PKOSS - 1500watts, Steel (1.5Ltr), Black₹ 745₹ 1245Buy On
- 67% OFF
VR 18 Pcs - 3 Different Size Plastic Food Snack Bag Pouch Clip Sealer Large, Medium, Small Plastic Snack Seal Sealing Bag Clips Vacuum Sealer (Set of 18, Multi-Color) (Multicolor)₹ 99₹ 299Buy On
- 56% OFF
Pigeon by Stovekraft Cruise 1800 watt Induction Cooktop (Black)₹ 1399₹ 3193Buy On
If you are one of those who goes all out on Zomato chat support when your order is running late, you can now actually hope for your order runs late. Zomato's latest feature 'On Time or Free’ offers users the chance to avail a full refund on delayed orders.
TOP VIDEOS FOR YOU“Our presence across India allows us to serve millions of people every month and interact with them in multiple ways. These interactions have time and again proved that timely delivery is one of the main ingredients in rendering a great food experience to our users,” said Sandeep Anand, CMO-
Anand added that they have been working with partners on the backend to reduce the average delivery time. “We have designed this offering taking into consideration multiple order touchpoints and diverse food offerings on our platform,” he said.
Users will have to click on this feature while placing an order to get the refund. However, in order to keep its restaurant partners and delivery executives happy, Zomato said that both parties won’t even be notified when an order falls under this category for them to follow the due course on every order.
Zomato also rolled out a TV campaign on the same feature South Indian star Vijay Devarakonda. “When I heard about the concept behind ‘On-Time or Free’ I immediately resonated with it as a customer. I hope people enjoy availing it as much as I enjoyed bringing it to life with the Zomato team,” said Deverakonda.
Zomato may reportedly buy UberEats – and get some money from Uber
Oyo, Zomato, Amazon, and Flipkart are chasing growth but the very foundation is shaking
- Today is the last day of Rolex Rings’ ₹731 crore IPO with a price band of ₹880-900
- Punjab to bring Bill to earmark welfare budget for SCs in proportionate to their population
- High Pressure car washer price in India
- Best boAt headphones to buy in India
- Nothing ear (1) review – clean sound, transparent design for the win