Lowe's
Lowe's site crashed on Black Friday.
- $4 website crashed during $4 sales shopping.
- Customers complained on Twitter that they were unable to make any purchases online. The website was then temporarily shut down.
- On Friday afternoon, it relaunched.
Lowe's website crashed midway through Black Friday sales shopping and customers took to social media to complain.
"Lowe's, can you at least provide an ETA on the website fix so I can stop refreshing every 30 seconds like an idiot," one customer wrote on $4.
Other customers threatened to shop elsewhere.
Lowe's apologized to customers on Twitter and temporarily shut down the site. It was relaunched on Friday afternoon around 2.30 p.m. ET.
Lowe's is among retailers such as $4 $4 who have experienced problems with their websites crashing as Black Friday sales are in full swing.
Experts say these problems are likely due to stores not having the sufficient infrastructure to handle increased traffic online.
"If you have not load tested your site at five times normal traffic volumes, your site will probably fail," Bob Buffone, chief technology officer at web-optimization software company Yottaa, told $4 on Thursday.
According to Adobe Analytics, online shopping is booming this Thanksgiving and Black Friday. Online sales were up 28% on Thanksgiving Day this year and are on track to hit over $6.4 billion on Black Friday.
More on Black Friday 2018:
Lowes is your page down. Been trying for an hour to order an item and it crashes every time I enter my cart.
- J Music (@MrJMusic) $4$4 Your IT department must be going nuts. The website has been down half the day.
- LuckyThePainproofMan (@painprooflucky) $4So far, ordered online for Lowe's. Was able to print order confirmation. Credit card has not been charged, and now their entire web site appears to be down.
- Julia (@JulFromFL) $4So the $4 website is down and this bad news for them on Black Friday, guess I'll shop at $4
- Fat Ted (@experienceTed) $4