Associated Press
As the restaurant industry enters a new year, many of its oldest problems continue.
- Business Insider spoke with five restaurant industry insiders about the biggest challenge facing the business in 2020.
- The CEOs of Noodles & Co., TGI Fridays, and Panera all said issues related to workers and labor are top concerns.
- Industry insiders at the ICR Conference in Orlando, Florida, voiced similar concerns on labor issues and highlighted the "necessary evil" of figuring out how to handle delivery.
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ORLANDO, Florida - As the restaurant industry enters a new year, many of its oldest problems continue.
Over the last week, Business Insider has asked restaurant industry executives and experts about the biggest problems facing the business in 2020.
The CEOs of Noodles & Co., TGI Fridays, and Panera all talked about issues related to workers, including rising wages and problems with retaining talent. Industry insiders at the ICR Conference in Orlando voiced similar concerns and highlighted the "necessary evil" of figuring out how to handle delivery.
Read on for five industry experts' takes on the biggest challenges the restaurant industry will face in 2020.