Southwest is waiving fees for passengers who want to avoid flying on the Boeing 737 Max 8

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Southwest is waiving fees for passengers who want to avoid flying on the Boeing 737 Max 8

southwest

Courtesy of Southwest Airlines

Southwest Airlines is waiving fees for passengers who want to avoid flying on the Boeing 737 Max 8 aircraft through Monday.

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  • Southwest Airlines is waiving fees for passengers who want to avoid flying on the Boeing 737 Max 8 aircraft through Monday.
  • "We are not issuing refunds of non-refundable fares, but we are working with customers who wish to rebook their flight to another aircraft type on a case-by-case basis. As a courtesy, we will waive the fare difference for the new flight between the same city pairs," a Southwest representative told Business Insider.
  • The move follows an Ethiopian Airlines crash on Sunday that killed all 157 people onboard, the second crash in the last five months involving a Boeing 737 Max 8 aircraft.

Southwest Airlines is waiving fees for passengers who want to avoid flying on the Boeing 737 Max 8 aircraft through Monday.

"We are not issuing refunds of non-refundable fares, but we are working with customers who wish to rebook their flight to another aircraft type on a case-by-case basis. As a courtesy, we will waive the fare difference for the new flight between the same city pairs," a Southwest representative told Business Insider.

Read more: Kayak is working on a feature that will allow users to remove specific airplane models from their searches, including the Boeing 737 Max

An American Airlines representative told Business Insider the airline is not removing fees for customers who switch away from Boeing 737 Max aircraft.

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"We will continue to comply with all FAA guidelines, and believe the Boeing 737 Max aircraft is safe and that our pilots are well-trained and well-equipped to operate it," the representative said.

United Airlines did not immediately respond to a request for comment. The airline does not use the 737 Max 8, but does use a slightly larger version of the aircraft.

Southwest's fee waiver follows an Ethiopian Airlines crash on Sunday that killed all 157 people onboard. The crash was the second in the last five months involving a Boeing 737 Max 8 aircraft, following the October crash of a Lion Air flight that killed 189 people.

The European Union, China, and Australia have grounded the Boeing 737 Max 8, and while the Federal Aviation Administration said on Monday that the aircraft is safe to fly, US lawmakers have urged the agency to reverse that evaluation.

Get the latest Boeing stock price here.

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