How to change your eBay password, or reset the password if you've forgotten it

How to change your eBay password, or reset the password if you've forgotten it

ebay website laptop

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You can change your eBay password in just a few steps.


Your eBay profile stores all of your personal info in your account summary - including your username and password.

In your account settings, you can adjust your username and password, along with your account type, security questions, email, and phone number.

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You can also update your payment method and create an "About Me" page.

Here's what you need to know to change your password.


How to change your eBay password

1. Navigate to the eBay website from any web browser.

2. Click "My eBay" in the upper right hand corner. If you have not yet signed in, sign in with your email and password at this time.

3. Once you've signed in, click "Summary" from the drop down list. This will take you to your account details page.


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Select Summary to change your account settings.

4. This will bring you to your "My eBay: Summary" page. You should see previous orders and tracking information, along with options to jump to your recently viewed items and current bids.


5. Click "Account," which is located directly under your eBay name.


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You can access your personal information within the account tab.

6. Select "Personal information" from the list of options on the next page. This is located under the "Personal Info" header, along with addresses and feedback.


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Select "Personal information."

7. This will bring you to a list of your personal information. From here, you can adjust your account type, username, password, security questions, email, phone number, and "About Me" page. You can also update your payment method.


8. Click "Edit" on the far right side of the screen, across from "Password" and your current password in the adjacent column. Your password should be hidden on this page.


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Edit your password.

9. You will be prompted to sign in again as a security measure. Enter your email or username and current password at this time. If you forgot your password, you can opt to have a temporary password texted or emailed to you, or you can manually reset it from this page as well. (You can also sign in through Facebook or Google.)

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Sign in to change your eBay password.

10. Enter your current password and new password on the next page. For security reasons, you will be asked not to use a password you've used before.


11. When you've finished, click "Submit." If you've changed your password on Safari on a Mac computer, you may be prompted to update the password in your Keychain at this time.

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Finalize your new eBay password.

If your change was successful, you will be directed back to your account page, where you'll see a green checkmark and a banner message that reads, "Your changes have been saved."


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Your new password will be effective immediately.

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