Secretive data firm Palantir built its business on a cloak-and-dagger image. But as the company braces for an IPO, insiders say it's lost its mystique and is struggling to figure out a steady revenue model.

Advertisement
Secretive data firm Palantir built its business on a cloak-and-dagger image. But as the company braces for an IPO, insiders say it's lost its mystique and is struggling to figure out a steady revenue model.
Palatir; Samantha Lee/Business Insider
  • The Peter Thiel-backed startup built its reputation as a secret purveyor of government spy technologies, supplying near-magical tools to law enforcement and military clients around the globe.
  • But behind the scenes, Palantir has struggled to build the type of steady, recurring revenue model that makes other software startups so valuable on the public markets.
  • As its long-awaited public listing approaches, much of Palantir's bread-and-butter work has transitioned to the sort of mundane enterprise software contracting that doesn't jibe with it's cloak-and-dagger image.
  • Business Insider spoke with nearly a dozen former employees, investors, and industry experts about the state of the business and found that Palantir's reputation might ultimately be stronger than its fundamentals.

Seventeen years after its founding, Palantir Technologies clings to its carefully cultivated reputation as a secretive, vaguely sinister digital enabler of government hyper-surveillance and political control.

Advertisement

Advertisement

But digital omniscience was only half of Palantir's promise — it was also supposed to make money. It was one of Silicon Valley's first legendary unicorns, a brash upstart that would use technology to upend the world of government contracting. Because it treated internal financial data with almost as much secrecy and furtiveness as its classified work, Palantir's condition as a business is a mystery to most outside observers. That will all change later this summer, when it is expected to finally — after a nearly two-decade delay almost unheard of for a venture-backed company — publicly file paperwork with the Securities and Exchange Commission announcing a public listing.

The move will at long last shine a light on Palantir's finances and put an indelible public price tag on a company that has thrived — reputationally, at least — in the shadows. On the eve of Palantir's long-awaited coming out, Business Insider spoke with nearly a dozen former employees, investors, and industry experts about the state of the business, uncovering its deepest, darkest secret yet: Despite the cloak-and-dagger image, most of Palantir's work is mundane enterprise technology contracting that is more Bill Gates than Lisbeth Salander. What began at the turn of the century as a private venture-backed magical spy outfit will finally hit the public markets later this year as a glorified human-resources vendor.

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

Are you a current or former employee at Palantir? Contact this reporter at bpeterson@businessinsider.com or DM on Twitter at @beckpeterson.

Subscribe to Business Insider to read the full story

{{}}