SpaceX is refunding Starlink preorders in India after the government ordered it to stop selling the internet service without a license

• SpaceX is giving refunds to customers in India who have preordered the Starlink internet service.
• Elon Musk's company said in an email that the Indian government has directed it to refund preorders.

SpaceX has offered refunds for preorders of its Starlink satellite internet service in India following government orders, $4 first reported.

Some customers in India who paid a $100 deposit to secure Starlink received an email from SpaceX — screenshotted and $4 on the SpaceX Starlink Reddit community — which said they could get their money back.

SpaceX wrote in the email that the company doesn't know the "timeline for receiving licenses to operate" and there are issues with licensing, which allows Starlink to operate in India.

"Until that time, we have been directed by India's Department of Telecommunications to refund pre-orders until we are licensed," SpaceX said in the email.

Elon Musk's company told preorder customers they can receive a refund "at any time" and listed steps on how to get their money back.

SpaceX didn't immediately respond to Insider's request for comment made outside US operating hours.

Indian lawmakers previously said that SpaceX's $4, according to a $4 posted on a government website in November.

SpaceX's email about refunds comes as Sanjay Bhargava, Starlink's lead executive in India, resigned "for personal reasons," he wrote in a $4 on Tuesday.

Starlink said in a company presentation shared by Bhargava $4 that the company is looking to deploy $4 by December 2022.

$4 that SpaceX has apologized for delays in sending out Starlink internet kits preordered by customers, blamed the waits on silicon shortages.