scorecardTwitter now automatically responds to all press emails with a single poop emoji, months after laying off its communications team
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Twitter now automatically responds to all press emails with a single poop emoji, months after laying off its communications team

Aaron McDade   

Twitter now automatically responds to all press emails with a single poop emoji, months after laying off its communications team
Tech1 min read
Musk's tweet announcing the change    Aaron McDade
  • Twitter's press email is now responding to requests from the media with a single poop emoji.
  • Elon Musk announced the new policy in a tweet Sunday morning, and Insider promptly tested it.

Twitter has finally resumed communicating with journalists again, after months of silence since Elon Musk's takeover of the company.

However, don't expect an actual answer to media inquiries about mass layoffs, declines in advertising revenue, outages, and lawsuits. Instead, the account is sending automated responses of a single poop emoji, after Musk announced the new policy Sunday morning.

Insider promptly tested the email, and sure enough, received this near instantaneous response:

A screenshot of an automated response from Twitter
The new automated response of Twitter's press contact email.      Aaron McDade

It was widely reported shortly after Musk took over that nearly the entire communications department was among the thousands of employees who were laid off. The company has rarely, if at all, responded to requests for comment in the months since layoffs began.

Musk's Twitter ownership has largely been defined by the layoffs and other cost-cutting measures, and the company is currently the subject of several lawsuits over the way the cuts were conducted, in addition to lawsuits over allegedly unpaid bills from consulting firms and landlords of Twitter's offices.

It's unclear if the change to Twitter's press email is permanent. In response to Insider's request to comment, Twitter said .




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