This clothing startup built a cult following and millions in sales online - here's what it's like to shop at its first-ever real-life store

Jessica Tyler/Business Insider
- Online fashion label Everlane opened its first-ever physical store, in Downtown Manhattan, in December.
- The brand is known for emphasizing quality, affordability, and ethical processes in its clothes.
- I visited its store to see if it could replicate those qualities in a brick-and-mortar location.
Online apparel brand Everlane has seen huge success while emphasizing high-quality clothing made through ethical processes. In 2015, its sales were estimated to be $35 million, up 200% from 2013. In 2016, the brand reportedly brought in another $51 million, all while solely selling its clothing online.
After years of founder and CEO Michael Preysman insisting that his online fashion label would never go into physical retail, the brand finally took the leap and launched its first clothing boutique at 28 Prince Street in New York City's SoHo neighborhood.
I went to the store to see for myself what it's like to shop there. Here's what I found:
The Future of Retail 2018 by the BI Intelligence Research Team.
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