This nonprofit is fighting to house all homeless children in San Francisco by 2020 - and tech companies are helping


A Hamilton Family Center participant at a Mother's Day event

Hamilton Family Center

According to the common stereotype, San Francisco tech companies are full of white guys who grew up in the burbs and went to expensive colleges, and are here only for the high-paying jobs and fancy beer bars.


Every few months, a new insensitive comment about homeless people goes viral on social media, leading to a new round of recriminations.

Like most stereotypes, it's largely bunk.

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"I have met so many incredible passionate tech employees who have come and poured out so much love on to the families we serve," says Debbie Wilber, the director of development at the Hamilton Family Center, a non-profit that aims to end family homelessness in San Francisco by 2020.

Hamilton House is a proponent of "re-housing," which proposes that the best way to reduce homelessness is to put people in homes.


This may sound obvious, but it's actually a relatively recent trend in the world of homeless policy. Until recently, the proposed solutions to homelessness were "paternalistic," in Wilber's view, arguing that people needed to be taught how to live in society before they could be granted a home.

"Most are homeless because of economics. They might have been poor, but some sort of crisis pushed them over," says Wilber. Usually it's the loss of a job (many homeless parents work multiple jobs) or an illness in the family that causes lots of lost work. "The solution is not 'teach a parenting class,' the solution is provide housing."

Hamilton offers shelter for up to 60 individuals and 50 families, but its main goal is to get families off the streets permanently. To achieve this, it works with homeless families to figure out budgeting and then match them up with appropriate low-income housing in the area, as well as providing rent subsidies for up to 18 months.

HFC family 2 at mother's day event

Hamilton Family Center

A Hamilton Family Center family at a Mother's Day event

If you're familiar with the crazy rent situation in San Francisco, you might be surprised to learn there's actually housing available for low-income families - about one-third of the families Hamilton helps do stay in the city, while two-thirds end up moving to other cities like Vallejo or Stockton.


The big problem is connecting homeless families to the agencies that can provide this housing, especially since the city was overloaded with demand during the recession that ran from 2007 through 2011.

This is partly where tech companies are helping out.

Salesforce has worked with Hamilton to create a database of available housing and its employees frequently volunteer through the company's 1-1-1 program (which requires employees to donate 1% of their time to a non profit). A partnership between Hamilton and Google has helped the San Francisco public school district collect info about homeless and at-risk students - there are more than 2,000 homeless kids in public schools in the city today, which is about twice as many as were in the system in 2007.

Salesforce volunteers at shelter

Hamilton Family Center

Salesforce volunteers at a Hamilton shelter.

"We also have a great relationship with Twitter," Wilber says. The company has contributed funding to Hamilton's facility in the Tenderloin, as well as free marketing through promoted tweets.


The best relationships with tech companies are from multiple places.

"It's the funding, technical skill, product in some cases. Then it's volunteers connecting to work we do, ideally becoming advocates. One of my hopes with the volunteer program is that folks come and take whatever misconceptions and stereotypes they have, they learn more about family homelessness and walk away advocates for our work."

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