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2 mins read

Amazon Fresh is trying to remind customers it's not just a fancy returns point

Amazon Fresh is offering discounts on groceries for people who use the stores to make returns throu…

Alex Bitter   


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3 mins read

Chipotle customers are roasting the chain for its portion sizes and filming their orders in hopes of getting more food

Some Chipotle customers have been filming their orders being made, as some TikTokers say the chain …

Alex Bitter   


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2 mins read

Customers are already calling the McDonald's $5 meal deal 'skimpy'

McDonald's plans to offer a $5 meal — a sandwich, nuggets, fries, and a drink — for a m…

Alex Bitter   


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2 mins read

Restaurant chains are competing to offer customers the cheapest meals they can. Here are some of the best deals.

Burger King is set to launch its own $5 value meal deal. And it's not the only fast food chain to s…

Alexandra Bacon   


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2 mins read

McDonald's says it's listening to penny-pinching customers and focusing on value

"The consumer is price weary," McDonald's CFO Ian Borden told analysts, adding diners were "certain…

Grace Dean   


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2 mins read

Sweetgreen is selling steak for the first time, and it hopes the pricey add-on will bring protein-hungry customers in for dinner

The caramelized garlic steak is Sweetgreen's priciest protein, and its CEO said customers are hungr…

Grace Dean   


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2 mins read

Amazon, Starbucks, McDonald's show how jittery US customers are about the economy

US customers are looking for cheaper Amazon products and McDonald's deals, while Starbucks' infrequ…

Kwan Wei Kevin Tan   


Business Insider Latest Story Image
1 min read

Starbucks says mornings are so busy that one in 8 mobile customers are abandoning orders

Starbucks CEO Laxman Narasimhan highlighted a curiously Starbucksian problem: demand is too high du…

Dominick Reuter   


Business Insider Latest Story Image
8 mins read

How America stopped caring about quality and learned to embrace 'customer satisfaction'

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …

Adam Rogers   


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2 mins read

Chipotle had to rename its barbacoa burrito filling because its customers didn't know what it was

The burrito filling is now listed as "braised beef barbacoa" on Chipotle's website as diners weren'…

Grace Dean   


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3 mins read

Here’s how your life insurance plans are set to change

IRDA has brought forth many changes for life insurance products, in a bid to make them more custome…

Business Insider Latest Story Image
1 min read

India signs customs mutual recognition agreements with seven nations; Actively pursuing more, says CBIC chief

India has signed mutual recognition agreements (MRAs) with customs authorities of seven nations and…

PTI   


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2 mins read

What's it like to work at Costco? A front-end manager shares what the job entails

From refunding spoiled cheesecake to ensuring things run smoothly, this Costco manager says he's se…

Dominick Reuter   


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2 mins read

Olive Garden's parent company says it's luring diners in by not raising prices as much as rivals even if it's not offering hefty discounts

Darden execs said Olive Garden's same-restaurant guest counts topped industry benchmarks, even thou…

Grace Dean   


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5 mins read

Chipotle's latest marketing campaign shows how restaurants are getting creative to win your lunch break

Back to the office means the return of the age-old question: What's for lunch? And the fight to be …

Dan DeFrancesco   


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2 mins read

CVS may soon show whether AI can start to replace call centers

CVS Pharmacy is going to use AI to answer customers' questions on the phone before taking you to a …

Lloyd Lee   


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2 mins read

Diners are ditching pricey fast food for casual-dining chains, CEO of Olive Garden's parent company says

Rick Cardenas, Darden Restaurants CEO, said casual chains like Chili's and Applebee's seem to be ha…

Kelsey Vlamis   


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2 mins read

Amazon is trying to eliminate plastic that doesn't get recycled. It's actually making some progress.

Amazon is using a paper filler made from 100% recycled material instead, which customers can recycl…

Catherine Boudreau   


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2 mins read

Madeline Stone   


Business Insider Latest Story Image
1 min read

Best Buy has trained more than 30K employees to help sell new AI-enabled computers in hopes of ending a sales slump

Best Buy is facing ten quarters of declining comparable sales and looking to a partnership with Mic…

Dominick Reuter