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1 min read

Delivery startup Gopuff is laying off 10% of employees, leaked email reveals

The ultrafast delivery startup previously cut 3% of its workforce, or more than 400 employees, earl…

Tim Levin,Tom Dotan   


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2 mins read

Gopuff told hundreds of customer service workers via Zoom that their jobs have been eliminated

The rapid delivery service has been downsizing after in the midst of a funding slowdown. The compan…

Tom Dotan   


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2 mins read

Gopuff execs started grilling managers about bathroom breaks after the $15 billion delivery startup adopted Amazon's playbook

The rapid delivery company had been hiring Amazon executives to overhaul its operations. They broug…

Tom Dotan   


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4 mins read

3 nightmares to keep Salesforce's Marc Benioff up at night

In this week's edition of Insider Tech we look at some of the scenarios that could foil Salesforce'…

Alexei Oreskovic   


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2 mins read

Gopuff confirms it's buying 9-month-old superfast grocery delivery app Dija

This is Gopuff's second UK acquisition after its purchase of Fancy in May.

Shona Ghosh,Michael Cogley   


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2 mins read

Delivery unicorn Gopuff, now valued at $15 billion, says latest $1 billion raise will fund enhanced tech, global growth, and hiring of top talent

The fast-growing Philadelphia-based "instant needs" delivery operator has raised a total of $3.5 bi…

Nancy Luna   


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3 mins read

Gorillas, the ultra-fast delivery operator from Germany, plans to make its US debut in New York City this month

The year-old startup delivers goods to consumers in under 10 minutes from micro warehouses. Deliver…

Nancy Luna   


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1 min read

DoorDash is now delivering COVID-19 test kits in some US cities

DoorDash will be offering the Everlywell nasal swab test kit and the Vault Health saliva sample tes…

Fatma Khaled   


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2 mins read

Starbucks is trialing late-night coffee deliveries for people who get midnight caffeine cravings

Starbucks-trained baristas employed by Gopuff will prepare the orders at the delivery company's mic…

Grace Dean   


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3 mins read

Gig workers face a savings crisis for retirement

Robinhood is offering retirement accounts for gig workers on Grubhub, GoPuff, and TaskRabbit, but t…

Alex Bitter,Tim Paradis   


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14 mins read

Southwest Rapid Rewards Plus Credit Card Review 2023

Earn an elevated welcome bonus for getting the entry-level Southwest Plus credit card, which carrie…

Jasmin Baron,Katherine Fan,Angela Fung   


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2 mins read

DoorDash quietly ends an experiment to deliver grocery orders within 15 minutes in NYC

DoorDash's decision to throw in the towel on ultrafast orders in Manhattan follows a US exit by pla…

Nancy Luna   


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5 mins read

Alex Bitter,Nancy Luna   


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3 mins read

Which Twitter alternatives have staying power — and which is the next Clubhouse?

Despite surging after Elon Musk's takeover, there are already signs of trouble for Twitter alternat…

Jordan Parker Erb   


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3 mins read

DoorDash is laying off 1,250 employees and sounding the alarm on the food delivery industry. 'Today was a wake-up call for DoorDash,' CTO said.

Food delivery giant, DoorDash, says it will continue to search for ways to cut costs after laying o…

Jordan Hart,Nancy Luna   


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2 mins read

Boxed bankruptcy could be blamed on Silicon Valley Bank's collapse, but its problems extend far beyond the bank run

Boxed filed for Chapter 11 bankruptcy Sunday, pressured by Silicon Valley Bank's collapse. But lowe…

Alex Bitter   


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3 mins read

DoorDash's ambitions beyond restaurants could 'strangle Instacart' and protect the delivery giant as the economy slows, analysts say

Ahead of this week's earnings, analysts say DoorDash is building momentum in grocery and retail del…

Nancy Luna   


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3 mins read

A Facebook contractor describes what it's like working on the company's customer service front lines

In an interview with Insider, a Facebook customer-service contractor described torrents of abuse fr…

Jordan Parker Erb   


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3 mins read

How an underground market for used Amazon seller accounts is wreaking havoc

Random people are being bombarded with return packages from angry Amazon customers after rogue sell…

Jordan Parker Erb   


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4 mins read

The warehouse boom turned tiny storefronts into hectic delivery hubs and neighbors want them gone

As consumers demand faster delivery times, warehouses are pushing deeper into major metro areas, fr…

Alex Bitter,Nancy Luna