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<keyword id="6357120" type="General" weightage="100" keywordseo="paytm" source="Orion">Paytm</keyword> is expected to be adjusted EBITDA positive in March 2023, two quarters ahead of the estimates and the company's guidance of September 2023. It is learnt that global investment firm <keyword id="6361649" type="General" weightage="50" keywordseo="goldman-sachs" source="Orion">Goldman Sachs</keyword> expects October-December 2022 to be another strong quarter for Paytm, with revenue growth of 45 per cent on a yearly basis, adding that its margins print in the quarter would further increase the markets' confidence around the company's ability to be profitable in 2023. Notably, the Paytm Super App continued to see growing consumer engagement with the average Monthly Transacting User for the quarter that ended December 2022 at 85 million, registering a growth of 32 per cent on a yearly basis. "Paytm's MTU (monthly transacting users), loan disbursals and devices deployed continue to surprise us positively, and we have further raised our estimates for these metrics...," Goldman Sachs said. Thus, it reiterated 'Buy' rating with revised share target price of Rs 1,120 over a period of 12-month horizon. It is currently trading at Rs 541 per share. The global investment firm believes the current share price continues to offer a compelling entry point into what it termed Paytm as <keyword id="3658" type="General" weightage="20" keywordseo="india" source="Orion">India</keyword>'s largest and one of the fastest-growing fintech platforms. Meanwhile, the total merchant <keyword id="2185962" type="General" weightage="50" keywordseo="gross-merchandise-value" source="Orion">Gross Merchandise Value</keyword> processed through the Paytm platform for the quarter that ended December 2022 aggregated to Rs 3.46 lakh crore (USD 42 billion), marking a year-on-year growth of 38 per cent. The number of loans grew 117 per cent yearly to 3.7 million for the month of December, and 137 per cent to 10.5 million cumulative loans for the three months ended December 2022. As a result, total disbursements for the three months ended December 2022 was Rs 9,958 cr, a growth of 357 per cent on the year. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/tech/news/over-1600-techies-being-fired-a-day-on-average-in-january-says-tracking-site-layoffs-fyi/articleshow/97047713.cms">Over 1,600 techies being fired a day on average in January says tracking site Layoffs.fyi</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/finance/news/indian-ceos-see-a-difficult-year-but-most-say-they-wont-go-for-job-or-salary-cuts-pwc-survey/articleshow/97046963.cms">Indian CEOs see a difficult year but most say they won’t go for job or salary cuts: PwC survey</a>

Paytm may see profitability in March, two quarters ahead of expectation; Goldman Sachs raises target price

Bengaluru, The overall <keyword id="921765" type="PERSON" weightage="20" keywordseo="India-internet">India Internet</keyword> <keyword id="2185962" type="PERSON" weightage="20" keywordseo="gross-merchandise-value">gross merchandise value</keyword> (GMV) grew to $65 billion in 2020, and is now creating a large impact on the overall economy with almost 4.6% of <keyword id="10640599" type="UNKNOWN" weightage="20" keywordseo="total-private-consumption">total private consumption</keyword> coming from <keyword id="3658" type="LOCATION" weightage="20" keywordseo="India">India</keyword> Internet, suggests research from <keyword id="6651735" type="UNKNOWN" weightage="20" keywordseo="homegrown">homegrown</keyword> consulting firm <keyword id="3359665" type="COMPANY" weightage="20" keywordseo="RedSeer">RedSeer</keyword>. "2020 has truly been a landmark year for India's consumer internet economy," said Anil Kumar, Co-founder and CEO of RedSeer. "We expect India Internet to accelerate further in 2021, driven by massive growth in consumer adoption and satisfaction in 2020 across sectors -- with India Internet expected to cross triple digits GMV for the first time in 2021 and eventually become $250 billion scale and 10 per cent of private consumption in 2025." His comments came as RedSeer organised "Ground Zero 4.0" event on Friday where Infosys Co-founder Nandan Nilekani discussed the theme of the event "Scaling Up" and how crucial a strategy it is for startups across all sectors. India's consumer Internet economy showed strong resilience in 2020. The overall gross market transaction value dropped earlier last year due to the pandemic but recovered by the end of the year. The event conducted sessions including a review of the past decade and the year 2020, how to scale retail, healthcare, edtech and how to build homegrown brands for global scale among others. Among homegrown brands, online-first brands gained 30 per cent share of e-commerce which will grow to 45 per cent by 2025, according to RedSeer's research. Direct-to-consumer (D2C) and digitally native brands (DNB) are now driving much of the e-commerce growth in India, it added. SEE ALSO: <a href="https://www.businessinsider.in/budget/news/do-not-panic-when-finance-minister-nirmala-sitharaman-reads-out-the-revised-estimates/articleshow/80400869.cms">Do not panic when Finance Minister Nirmala Sitharaman reads out the revised estimates</a> <a href="https://www.businessinsider.in/tech/news/youtube-starts-rolling-out-hashtag-landing-pages-heres-how-you-can-use-it/articleshow/80401578.cms">YouTube starts rolling out hashtag landing pages⁠— here’s how you can use it</a> <a href="https://www.businessinsider.in/stock-market/news/heres-how-indians-are-buying-tesla-facebook-and-apple-shares-through-brokerage-startups/articleshow/80403004.cms">Here’s how Indians are buying Tesla, Facebook, and Apple shares through brokerage startups</a>

India Internet GMV hits $65 billion in 2020,says report

<ul><li>Paytm's stocks saw a sharp downside movement after a block deal that took place where 259,930 shares were sold.</li><li>Sources have confirmed that Chinese group Alibaba is behind the block deal.</li><li>According to sources, Alibaba seems to be making an exit from India as it had sold shares in other investments as well </li></ul> Paytm's stocks on Thursday saw a sharp downside movement after a block deal that took place where 259,930 shares were sold. The shares were sold at Rs 535.90 worth Rs 13.93 crore. Sources have confirmed that Chinese group Alibaba is behind the block deal, thereby selling about 3.1 per cent of its total equity of about 6 per cent. With this block deal, Alibaba, the sources said, seems to be making an exit from India as it had sold shares in other investments such as BigBasket and Zomato. This is expected to bring cheers among investors. With Chinese shareholding reducing their stake, it will benefit the company in their Foreign Direct Investment (FDI) aspect. Paytm shares' intraday low was Rs 528.10. In fact, immediately after the block deal it soon recovered some part of the losses. Paytm's shares had been steadily rising for the past few days after there were several good news floating about the company. Its associate <keyword id="3236791" type="General" weightage="80" keywordseo="paytm-payments-bank" source="Orion">Paytm Payments Bank</keyword> has received <keyword id="30067" type="General" weightage="80" keywordseo="rbi" source="Orion">RBI</keyword> approval to appoint <keyword id="5719896" type="General" weightage="80" keywordseo="surinder-chawla" source="Orion">Surinder Chawla</keyword> as its Managing Director and CEO. The company had posted a strong operating performance update for the October-December quarter. The Paytm Super App continued to see growing consumer engagement with the average Monthly Transacting User for the quarter that ended December 2022 at 85 million, registering a growth of 32 per cent on a yearly basis. The total merchant <keyword id="2185962" type="General" weightage="80" keywordseo="gross-merchandise-value" source="Orion">Gross Merchandise Value</keyword> processed through the platform for the quarter ended December 2022 aggregated to Rs 3.46 lakh crore (USD 42 billion), marking a year-on-year growth of 38 per cent. The number of loans grew 117 per cent yearly to 3.7 million for the month of December, and 137 per cent to 10.5 million cumulative loans for the three months ended December 2022. As a result, total disbursements for the three months ended December 2022 was Rs 9,958 crore, a growth of 357 per cent on year. Paytm believes it continues to be on track for its profitability plans, with robust revenue growth driven by its strong business model. Meanwhile, brokerage and global investment firm <keyword id="48670" type="General" weightage="80" keywordseo="morgan-stanley" source="Orion">Morgan Stanley</keyword>, in a report, pegged Paytm's shares target price to be at Rs 695 going ahead as against Rs 579 at Wednesday's close. It essentially means there is an upside potential of about 20 per cent returns on investment for investors. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/paytm-will-be-key-beneficiary-of-indias-upi-incentive-scheme-morgan-stanley/articleshow/96933995.cms">Paytm will be key beneficiary of India's UPI incentive scheme: Morgan Stanley</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/tcs-revenue-growth-to-slowdown-in-fy24-fitch-ratings/articleshow/96933754.cms">TCS revenue growth to slowdown in FY24: Fitch Ratings</a>

Alibaba exiting India? Paytm among other Alibaba-owned stocks seeing selloff

Every business has some flagship metrics that it obsesses over. It could be <keyword id="2185962" type="UNKNOWN" weightage="20" keywordseo="gross-merchandise-value">Gross Merchandise Value</keyword> for <keyword id="2435124" type="UNKNOWN" weightage="20" keywordseo="Ecommerce-firms">ecommerce firms</keyword>, it may be Revenue per Page for publishing firms, and so on. Marketers have even more narrow metrics that occupy their time and attention all year long. From social media engagement rate to email open rates to cost per acquisition via search, our lives are dictated by the rise and fall of very, very specific numbers. 
 
Trouble is, in all this micro-data that we chase, we often miss out the big picture. How many of us know how happy our customers are? How many companies check what happens to customers who just drop off the map after one purchase? Isn’t it time that we opened our minds and discovered the stuff that actually drives the change in our businesses instead of coping with the changes after they happen? 
 
Here is my list of top four metrics to track in 2015. 
 
1. NPS NPS or <keyword id="2733320" type="ORGANIZATION" weightage="20" keywordseo="Net-Promoter-Score">Net Promoter Score</keyword> is not a new concept. Tons of companies already use it to understand where they stand from a customer’s perspective. What I would like to see this year is this metric going mainstream. Instead of just saying that you’re a customer-focused company, become a customer-focused company by asking your customers what they think about you. 
In simple terms, Net Promoter Score shows how popular your company is and how satisfied your customers are. The NPS model consists of dividing customers into 
 
a. Promoters: Customers who are very satisfied with your company and would recommend it to others. 
b. Passives: Customers who are neutral towards you; they’re satisfied but would not go around recommending your company to others. 
c. Detractors: Dissatisfied customers who actively dissuade others from using your products. 
 
 
Simply finding out about how your users feel about your company does no good. For the NPS system to work, the feedback received from each user needs to be plugged back into the system and conveyed to the employee whose work directly impacts the experience the said user had. 
 If even gigantic organizations like the Walt Disney Company, Intuit and <keyword id="6357395" type="CITY" weightage="20" keywordseo="eBay">eBay</keyword> can implement this system across the length and breadth of their organizations, smaller setups can definitely succeed with it. 
 
2. Customer Retention Rate 
When one thinks of marketing, the mind automatically pictures various ways and means of acquiring new customers. But how about the customers whom you have already acquired? What are you doing to keep them coming back? Or is that left completely to chance? 
 
In an ideal world, every marketer would want <a href="http://60secondmarketer.com/blog/2015/01/06/marketing-formulas/">to retain every single customer</a> that they acquire forever. Customer Retention Rate measures the probability of a new customer returning to make repeat transactions with your company. 
 
Customer Retention Rate = Total no. of Customers – No. of New Customers / Number of Customers at the Beginning of the Period x 100 
A high retention rate signifies a high number of satisfied customers who come back again and again. This means your marketing and processes are on track. On the other hand, a low retention rate points to problems in your marketing cycle which need to be addressed immediately. Lower retention rates could mean: 
 
a. An unsatisfactory user experience that dissuades new users from returning to you 
b. Not enough new acquisitions 
Knowing these issues with your marketing is the first step towards fixing them and getting the most out of the millions that you spend each year trying to acquire newer and newer customers. 
 
3. Customer Life Time Value (CLTV) 
Customer Life Time Value should be the most important metric that drives marketing efforts. CLTV basically measures the net revenue every single customer will generate over her lifetime association with your company after taking into account the cost of acquiring her. In other words, 
 
Customer Lifetime Value = (Average Order Value per Customer) x (Number of Orders per Year) x (Customer Retention Period) – (Cost of Acquiring the Customer) 
Most marketers simply concern themselves with the average order value and rest happy with their acquisition. Little thought is given to how long a customer will last with the company, how much money is spent in acquiring the customer or even how much it costs to service the customer. 
 
So, why would you need to know CLTV? Firstly, CLTV is not one absolute figure. Your CLTV will differ based on customer segments. A high frequency, low order value customer will have a very different CLTV as compared to a low frequency but high order value one. Understanding the CLTV of each customer segment allows you to take informed decisions on how much money to allocate on servicing a particular customer segment, how much to spend on acquiring a certain segment and so on. 
 
Drawing up a customer acquisition budget without knowing the CLTV of your customers is akin to shooting in the dark hoping hard that you hit something. <a href="http://journals.ama.org/doi/abs/10.1509/jmkg.68.4.106.42728">Research</a> shows that customers segmented based on their CLTV tend to be more profitable for an organization in the long run. 
 
4. Mobile Conversions 
2014 was decisively the year that <a href="http://money.cnn.com/2014/02/28/technology/mobile/mobile-apps-internet/">smartphones overtook desktop</a> Web browsing. Finally all those years of proclaiming “This will be the year of mobile!” actually bore fruit. Even Google announced how it was going to use mobile optimization of a site <a href="http://googlewebmastercentral.blogspot.com/2014/11/helping-users-find-mobile-friendly-pages.html">as a ranking factor</a> on its search results pages. So, if you hadn’t optimized your website, email and all other customer facing functions for smartphones, you probably lost out on a big chunk of the action last year. 
 
With mobile devices coming into their own only in 2014, the focus so far has been on mobile as a traffic source. Brands competed with one another to attract users via their mobile devices without much thought to what happens after that. 
 
2015 is the year when you look beyond acquiring traffic from mobiles and work on how this mobile generated traffic can convert into paying customers. Instead of focusing only on your web-related statistics from, say <a href="http://www.google.com/analytics">Google Analytics</a>, now is the time that you plug in all your various analytics – from social, email, client projects, finance and offline sales tools – into a consolidated “business dashboard” like <a href="http://www.cyfe.com">Cyfe</a>. 
 
 
Consider the value of your users in proportion to the costs that you’ve incurred on them across various channels in one snapshot. This will tell you which customers to focus on and which are already doing well. 
 
Wrapping Up 
These were the top contenders from my perspective that will rock 2015. Did you use any other holistic metrics last year that worked wonders for you? We’d love to know what they are and why you think they matter. Please share your thoughts in the comments section below.

4 Business Metrics You Need to Start Measuring in 2015

<ul><li><keyword id="302749" type="COMPANY" weightage="20" keywordseo="Alibaba">Alibaba</keyword> Singles’ Day Sale has crossed last year's record to rake in $30.8 billion GMV. </li><li>In the first minute and a half of the sale, it recorded $1 billion GMV. </li><li><keyword id="35866" type="PERSON" weightage="20" keywordseo="Taylor-Swift">Taylor Swift</keyword> performed in the Countdown Gala celebration.</li></ul>The much talked about Alibaba Singles’ Day sale is on, the first one after Jack Ma resigned from the Chairman position, and it’s on its way to break previous records. Within just 10 hours of the sale (which began at midnight in <keyword id="1334" type="COUNTRY" weightage="20" keywordseo="China">China</keyword> local time), Alibaba had made $30.8 billion Gross merchandise value, which is the total value of merchandise sold, and the number keeps increasing every minute. With this, Alibaba beats it last year's $30 billion record. But that’s not it – In the first minute and a half of the sale, it recorded $1 billion in GMV and $12 billion in the first one hour. There was also a Countdown Gala celebration, where Taylor Swift performed apart from Chinese stars like Ayanga and teen sensation Jackson Yee from the band TFBoys among several others. The earlier years of the gala has seen stars like Daniel Craig, Mariah Carey, Maria Sharapova, Miranda Kerr and Kobe Bryant, attend the event. The Singles’ Day sale which began in 2009, has been an event to watch out for globally. Over the years, it has gained prominence and has also become more popular than the Black Friday and Cyber Monday sales in the US. This is the first edition of the sale after Jack Ma stepped down as Chairman, and so all eyes are on the Executive Chairman andCEO Daniel Zhang. Alibaba had recently announced its second quarter earnings with a 40% year-on-year jump in revenue at $16,651 million. “We aim to serve over one billion annual active consumers and help our merchants achieve over RMB10 trillion in annual gross merchandise volume by end of fiscal 2024. We will continue to invest in the user experience and innovative technology to create new value for consumers, as well as the millions of enterprises undergoing digital transformation in the new digital economy,” Zhang had then said.

Alibaba Singles’ Day Sale highlights include Taylor Swift’s performance and beats last year's $30 billion record already

<a href="http://www.businessinsider.in/searchresult.cms?query=brick+and+mortar">Brick-and-mortar</a> retailer <a href="http://www.businessinsider.in/searchresult.cms?query=future+group">Future Group</a> has decided to up its ante against its e-commerce rivals <a href="http://www.businessinsider.in/searchresult.cms?query=flipkart">Flipkart</a>, <a href="http://www.businessinsider.in/searchresult.cms?query=snapdeal">Snapdeal</a> and <a href="http://www.businessinsider.in/searchresult.cms?query=amazon">Amazon</a> and will be doing it in the open. 
 <keyword id="44949" type="CITY" weightage="20" keywordseo="Future-group">Future Group</keyword> CEO Kishore Biyani is targeting the three <a href="http://www.businessinsider.in/searchresult.cms?query=ecommerce">ecommerce</a> players in a series of ads using words-Flip the Cart, Snap the Deal and Amaz-Off. 
 
The competitive advertising against the three is apparently the first offensive by any brick-and-mortar. 
 
Not only <a href="http://www.businessinsider.in/searchresult.cms?query=ads">ads</a>, people working at the stores of Future Group will also be seen wearing T-shirts with messages like 'My deal got snapped' and 'My cart got flipped'. 
 
"We just want to prove the point that both our merchandise assortment and pricing are better compared to online companies. We need to make consumers aware of this fact. Brand Factory's gross merchandise value (GMV) in the year to March 2016 was Rs 3,500 crore. Future is India's biggest listed retailer,” Biyani told ET. 
 
Advertising experts say the intent should be crucial and not shallow or a mockery. 
 
(Image: Thinkstock)

Future Group is targeting e-commerce rivals Flipkart, Snapdeal, Amazon heads on and is not mincing any words

<div class="KonaFilter image-container display-table float_right"><div><div class="image">ChinaFotoPress / Getty ImagesAlibaba founder Jack Ma</div></div></div>After Chinese internet giant Alibaba <a href="http://www.sec.gov/Archives/edgar/data/1577552/000119312514184994/d709111df1.htm" target="_blank">filed</a> for an initial public offering <a href="http://www.businessinsider.com/alibaba-ipo-filing-s1-2014-5" target="_blank">back in early May</a>, some investors complained about the initial filing being too vague. In response, Alibaba will likely release more details about the potential $20 billion IPO next week, people familiar with the matter <a href="http://online.wsj.com/articles/alibaba-to-detail-internet-business-in-new-ipo-document-1402614637" target="_blank">told The Wall Street Journal's Telis Demos</a>. 
Alibaba will go public in a few months in what could be the biggest IPO ever. The company will be selling a large chunk of shares, but Alibaba's bankers are trying to find demand for at least four or five times whatever it sells so the price won't plummit after it hits the market. Typically, bankers look for demand for only two or three times as much as they are selling.
To raise $20 billion, the underwriters - including Credit Suisse, Deutsche Bank, Goldman Sachs, J.P. Morgan, and Citigroup - will have to generate demand for more than $100 billion worth of shares.
The Wall Street Journal's sources say that some investment firms are expected to consider as much as $1 billion worth of stock.
To help investors better understand the company's future, Alibaba's new filing will likely show the gross merchandise volume (total value of all the goods sold) of Alibaba's individual retail businesses. The original filing just listed the gross merchandise volume of all of Alibaba's retail sites - including the eBay-esque Taobao and the its brands-to-consumer site Tmall.
The total value of all the goods sold on Alibaba's sites was $248 billion in 2013, which is more than double the $100 billion in transactions that Forrester Research lists for Amazon.

Here's Alibaba's Game Plan For Its Enormous $20 Billion IPO

Just in case you are still fancying ‘Made in China’ products, here’s some good news for you. <keyword id="6357120" type="UNKNOWN" weightage="20" keywordseo="PayTM">Paytm</keyword>, the Indian handcrafted mobile payment platform will now allow 1,00,000 sellers from Chinese e-tailer Alibaba’s online shopping portal <keyword id="667611" type="COMPANY" weightage="20" keywordseo="AliExpress">AliExpress</keyword> to start retailing in India. This initiative by Paytm from August is expected to double up the gross merchandise within 6 months. 
 
 
As per a news report in The Economic Times, Paytm, which crossed $1.5 billion (about Rs 9,600 crore) in gross merchandise value (GMV) during the year till April end, expects an additional $1.5 billion from AliExpress business alone in the next six months 
 The development is part of <keyword id="2873073" type="UNKNOWN" weightage="20" keywordseo="Jack-Ma-led-Alibaba">Jack Ma-led Alibaba</keyword>'s plans to grow beyond China. The company bought 25% stake in Paytm for $650 million (about Rs 4,160 crore) in February, giving it access to India's $6 billion (Rs 38,400 crore) ecommerce market 
 <keyword id="386081" type="PERSON" weightage="20" keywordseo="Lakhotia">Lakhotia</keyword> told the the ET that customers will have an option to pay cash on delivery for all products they buy from Chinese merchants. "From a customer perspective, there'll be no difference between an Indian and a Chinese merchant. We'll be the one responsible for the logistics and customer care." 
 Paytm currently has 40,000 sellers in India, of which only 10,000 transact on a monthly basis. But the company expects to have 1,00,000 Chinese sellers right at the launch. This will require the company to scale up its infrastructure rapidly. Much of the $650-million <keyword id="6357455" type="EVENT" weightage="20" keywordseo="Funding">funding</keyword> from Alibaba is being used for this purpose, the company executives said. 
 Earlier this month, Alibaba <keyword id="5645" type="POSITION" weightage="20" keywordseo="CEO">CEO</keyword> <keyword id="2809713" type="UNKNOWN" weightage="20" keywordseo="Daniel-Zhang">Daniel Zhang</keyword> said the company will <keyword id="47916" type="UNKNOWN" weightage="20" keywordseo="invest">invest</keyword> heavily in existing and new ventures abroad to become a global enterprise. 
 
 (Image: <keyword id="-101" type="COMPANY" weightage="20" keywordseo="India-Times">India Times</keyword>)

You Searched For "gross merchandise value" and got 8 results

Paytm may see profitability in March, two quarters ahead of expectation; Goldman Sachs raises target price

ANI

India Internet GMV hits $65 billion in 2020,says report

IANS

Alibaba exiting India? Paytm among other Alibaba-owned stocks seeing selloff

ANI

4 Business Metrics You Need to Start Measuring in 2015

Rohan Ayyar

Alibaba Singles’ Day Sale highlights include Taylor Swift’s performance and beats last year's $30 billion record already

Sanchita Dash

Future Group is targeting e-commerce rivals Flipkart, Snapdeal, Amazon heads on and is not mincing any words

BI India Bureau

Here's Alibaba's Game Plan For Its Enormous $20 Billion IPO

Jillian D'Onfro

Thanks to Paytm, you can now buy Chinese goods directly from China

BI India Bureau

Popular Keywords

Buying Guides

You Searched For "gross merchandise value" and got 8 results

Paytm may see profitability in March, two quarters ahead of expectation; Goldman Sachs raises target price

ANI

India Internet GMV hits $65 billion in 2020,says report

IANS

Alibaba exiting India? Paytm among other Alibaba-owned stocks seeing selloff

ANI

4 Business Metrics You Need to Start Measuring in 2015

Rohan Ayyar

Alibaba Singles’ Day Sale highlights include Taylor Swift’s performance and beats last year's $30 billion record already

Sanchita Dash

Future Group is targeting e-commerce rivals Flipkart, Snapdeal, Amazon heads on and is not mincing any words

BI India Bureau

Here's Alibaba's Game Plan For Its Enormous $20 Billion IPO

Jillian D'Onfro

​Thanks to Paytm, you can now buy Chinese goods directly from China

BI India Bureau

Popular Keywords

Buying Guides

Thanks to Paytm, you can now buy Chinese goods directly from China