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Delta's CEO just sounded the alarm for airlines that depend on selling cheap tickets to survive
Delta CEO Ed Bastian had stark words for competing airlines that depend on selling low-priced ticke…
Benjamin Zhang
American Airlines CEO admits the airline messed up its plan to disrupt how tickets are sold
American Airlines lowered its earnings outlook for the second quarter of 2024 and announced the dep…
Benjamin Zhang
Airlines are going to start giving out automatic refunds for delayed or canceled flights — here's who and what will be eligible
New Department of Transport regulations will require airlines to provide automatic refunds for flig…
Grace Dean
The best Delta customers can hope for is a simple refund
Delta is still canceling and delaying flights days after the botched CrowdStrike update.
Jacob Shamsian
Spirit passengers are getting fed up with the ultra-low-cost airline's extra fees
Spirit lowered its revenue estimate, blaming declining non-ticket revenue. United's CEO previously …
Pete Syme
CrowdStrike's terms and conditions say most customers would just get a refund due to the massive outage, cybersecurity lawyer says
CrowdStrike and cybersecurity insurers can expect years of lawsuits after a botched update sparked …
Jacob Shamsian
You'll soon be able to get an automatic refund when your flight is delayed or canceled
The new DOT regulations mean passengers can also get automatic refunds when their checked bags are …
Grace Dean
I used to ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache anymore.
Mainline carriers offer the best of both worlds with basic economy, and I've found the discounted f…
Taylor Rains
Carnival canceled a woman's ticket and refused to refund her because she was 26 weeks pregnant: report
Carnival's website says they can deny boarding without refund to passengers who have entered their …
Marielle Descalsota
Qantas will pay up to about $79 million to resolve claims it sold tickets for canceled flights
Qantas Airways agreed to pay approximately 20 million Australian dollars to more than 86,000 custom…
Lloyd Lee
Airline tickets could get more expensive amid the Boeing 737 Max fallout
Airlines are expected to cut summer flying due to delayed deliveries of the Boeing 737 Max, potenti…
Taylor Rains
Airline systems across airports working normally, informs civil aviation minister
On Friday, in one of the biggest-ever IT outages, an update of a product offered by global cybersec…
PTI
Airline passengers face chaos and uncertainty after massive IT outage
Passengers reported being stranded at airports, receiving hand-written boarding passes, and facing …
Polly Thompson,Nora Redmond,Paige Bruton,Hannah Abraham
Air passengers face no guaranteed compensation for cancellations and delays caused by the CrowdStrike IT outage
Just over 46,000 flights were delayed, and more than 5,000 were canceled on Friday, according to th…
Cameron Manley
A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
Lufthansa canceled a couple's flight last summer. They're still awaiting a refund from the airline …
Monica Humphries
Airlines may owe you for your flight chaos. Here's what to know.
Thousands of flights were canceled or delayed in the United States on Friday due to an IT issue cau…
Benjamin Zhang
What to do if an airline bumps you from an overbooked flight
If not enough people volunteer to give up their seats on an oversold flight, airlines will involunt…
Hannah Towey,Taylor Rains
Here's how airlines are using AI to make flying less of a nightmare
United Airlines, for example, uses AI to decide which departing flights can be held for connecting …
Lauren Edmonds
160,500 more student-loan borrowers are getting $7.7 billion in 'much needed' debt cancellation
The latest student-loan forgiveness announcement means that more than one out of every 10 federal b…
Ayelet Sheffey
Passenger stranded overnight by the global IT outage said his airline offered him $10.70 in vouchers
Jetstar gave Jordan van den Lamb vouchers worth $10.70 after his flight to Melbourne, Australia, go…