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United Airlines CEO says he wants to see a competitor break the Airbus-Boeing duopoly, but isn't convinced by Chinese upstart Comac

Scott Kirby said Boeing's decision to build the 737 Max instead of a new model was a "fundamental m…

Pete Syme   


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United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor customer service and a 'flawed' business model

In a candid interview, United Airlines' CEO criticized cheaper competitors like Frontier and Spirit…

Taylor Rains   


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These are the best airlines right now, according to The Points Guy

Ultra-low-cost carrier Allegiant had the best reliability, thanks to its low rate of cancellations,…

Taylor Rains   


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United Airlines flight with 157 passengers got diverted to Ireland after a laptop became stuck in a business-class seat

A United Airlines Boeing 767 turned around over the Atlantic Ocean after a laptop got wedged in a b…

Pete Syme   


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I used to work in airline safety. United's new video has good intentions, but I don't think it will make passengers any less distracted.

United's new safety video aims to keep people focused on the content rather than their phones, but …

Taylor Rains   


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Oxygen masks were 'inadvertently' deployed, and an emergency announcement played on a United flight — even though everything was fine

Dozens of passengers were left panicked after an automated announcement told them to put on oxygen …

Pete Syme   


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Airlines sometimes turn their planes around and fly thousands of miles home when they have problems. Here's why.

British Airways often chooses to send flights back to London where its easier to reroute passengers…

Pete Syme   


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4 mins read

I used to ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache anymore.

Mainline carriers offer the best of both worlds with basic economy, and I've found the discounted f…

Taylor Rains   


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7 taken to hospital after 'severe turbulence' on Newark-bound United Airlines flight

The aircraft was diverted to New York Stewart International Airport after it was buffeted by high w…

Nathan Rennolds   


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United Airlines flight attendants picketed at over a dozen airports worldwide after the CEO received a 90% pay increase

United Airlines CEO Scott Kirby made $18.5 million last year — about 264 times more than the …

Pete Syme   


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A United Airlines flight had to turn around after one of the toilets started leaking into the cabin, report says

Passengers on the transatlantic flight from Frankfurt to San Francisco said the toilet's contents l…

Pete Syme   


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An airline kicked a family off the plane after they made their own no-peanut announcement when the crew refused to

A family was ejected from a flight for acting when the crew refused to ask passengers not to eat pe…

Mia Jankowicz   


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4 mins read

Airline pilots at Delta, American, and United can make more than $500K a year here's how their pay compares

Thanks to steep pay raises, veteran wide-body captains at American, Delta, and United can make upwa…

Taylor Rains   


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United Airlines now allows frequent flyers to pool miles with 4 other people in a joint account

One of the United MileagePlus members has to be over the age of 18. They can invite four other memb…

Marielle Descalsota   


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Here's how airlines are using AI to make flying less of a nightmare

United Airlines, for example, uses AI to decide which departing flights can be held for connecting …

Lauren Edmonds   


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A United plane had to be taken out of service and deep cleaned after dozens of passengers flying home from a cruise started throwing up

Dozens of passengers who were returning from a cruise reported flu-like symptoms, so United deep-cl…

Pete Syme   


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A United Airlines flight from Denver to London diverted to Chicago after a crack was discovered in the Boeing 787's windshield

This is the latest in a series of safety issues that have seen United Airlines come under increased…

Pete Syme   


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Cameron Manley   


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See inside American Airlines' massive flight operations center, where it dispatches 6,000 flights every day

American's 149,000-square-foot operations center is responsible for moving nearly 6,000 flights and…

Taylor Rains   


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3 mins read

I paid $300 to upgrade to premium economy on my long-haul United flight, and it's worth it for trips over 10 hours

I decided to upgrade to premium economy on my 13-hour flight from Japan to the US. The legroom, sna…

Megan duBois