Retail jobs have been slowing down due to WFH and online sales: report

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Retail jobs have been slowing down due to WFH and online sales: report
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  • Retail sector witnessed a decline in the number of jobs in the last three years.
  • This was largely due to the Covid lockdown last year and work from home culture.
  • Bengaluru has the maximum number of retail and delivery jobs in the country.
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The Indian job market rebounded after Covid-19 but it’s not true with the retail sector, as per an Indeed report. The sector, which was one of the worst hit sectors during the pandemic, witnessed a de-growth in the number of jobs, the report said.

Jobs in the retail sector saw a decline by 5.5% in the past three years from August 2019 - August 2022. “Although jobs in retail saw an uptick of 27.7% in 2020-21 it again de-grew last year,” the report said.

According to the report, this was largely due to the Covid lockdown last year and work from home culture also led people to choose offline shopping instead of physical shopping during festive seasons.

“The festive months in India are usually a time where we see an increase in seasonal jobs to meet the increasing demand. Even though the percentage increase of jobs hasn't been on par with last year, that’s not to say a substantial number of jobs have not been created,” said Sashi Kumar, head of sales at Indeed India.

Bangalore has the most number of retail jobs


Bengaluru holds the largest share of jobs in the retail industry with 12.2%, followed by Mumbai at 8.2% and Chennai at 6%.

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CityPercentage of retail jobs
Bengaluru12.26%
Mumbai8.2%
Chennai6%
Hyderabad4%
Pune3.57%
Mysore0.35%
Jalandhar0.33%
Bhubaneswar0.33%
Source: Indeed report

Mysore, Jalandhar and Bhubaneswar hired the least number of people in the retail industry, according to the report.

Bengaluru also has the maximum number of delivery jobs with 5.5% — out of the total percentage of delivery jobs in India. A similar trend is also observed in Chennai (4.9%), Mumbai (4%), Kolkata (3.7%) and Hyderabad (3.2%).

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