Urban Company is not the best place for gig workers anymore and Ola, Uber are the worst

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Urban Company is not the best place for gig workers anymore and Ola, Uber are the worst
Entrackr/ToI
  • Urban Company was rated as the best place for gig workers last year, but its position deteriorated as several workers protested against the company this year.
  • Uber and Ola have stepped down from their already low ranks, and have now scored 0 on 10 in Fairwork 2021 ranking.
  • The Fairwork India Rating 2021 Report judges several digital companies like Flipkart, Uber, Ola, Zomato and Swiggy based on their treatment of gig workers.
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It was only a year ago that home services startup Urban Company was rated as the best place for gig workers, but things have taken a turn for the worse in 2021. The company — which achieved its unicorn status in June 2021 — has lost its top stop to Flipkart. A unicorn, in startup parlance, is a company valued at or more than $1 billion.

It’s not like Flipkart has changed anything about the way they treat their contractual employees, but Urban Company has fallen three spots in 12 months. The development coincides with Urban Company serving a legal notice to its female contractual workers, who were protesting outside their office this month.

Over 100 female beauticians had also protested against the company in October, seeking better working conditions and fair wages mechanisms.

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The Fairwork India Rating 2021 Report — which judges several digital companies like Flipkart, Uber, Ola, Zomato and Swiggy based on their treatment of gig workers — has rated Urban Company with a score of 5 on 10. Last year, the company’s score was 8.
Urban Company is not the best place for gig workers anymore and Ola, Uber are the worst
BI India

It may be hard to believe but somehow car hailing platforms Uber and Ola have stepped down from their already low ranks. Both the companies scored 0 on 10 based on the benefits and the amenities provided by the companies.

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This rating was based on several factors including fair pay, conditions, contract, management, representations and more.

As promised, Zomato seemed to have worked all year round to improve their rating by 2 points and offer better working conditions to their delivery partners.

Zomato founder and chief executive (CEO) Deepinder Goyal had pledged to “leave no stone unturned” to improve the working conditions after the food delivery firm found itself at the bottom of Fairwork India Rating last year.

Swiggy's rating has improved three points, which is the highest among all digital businesses listed in the report. Dunzo, on the other hand, dropped three points.

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