OnePlus blames voltage fluctuation after a user reports Nord 2 charger explosion
OnePlus Nord 2owner said that the charger exploded when plugged into the socket.
- The customer care centre offered to replace the charger, and said that it could be due to voltage fluctuations.
- This is the third instance of an alleged explosion related to the OnePlus Nord 2.
OnePlus was in the news recently for its Nord 2 smartphone that reportedly exploded on two occasions. In both cases OnePlus said that the explosion was due to external factors and not because of manufacturing defects. A new incident has now been reported and this time it’s the Warp charger of the OnePlus Nord 2.
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The owner, Jimmy Jose shared the incident on Twitter detailing exactly what happened along with photos. According to Jose, the
I wanted to get this to your immediate attention. My OnePlus Nord 2 warp charger blasted with a huge sound and it b… https://t.co/eoMWI3CHsv— Jimmy Jose (@TheGlitchhhh) 1632596167000
Jose also said that he was asked to visit the customer care centre where he was told that the blast could be because of power surge. He was also assured a replacement for the damaged product. He added that a OnePlus representative called him and asked him about and also emphasised that this was caused due to a “voltage fluctuation issue.”
The tweet has received much attention as expected with over 2,000 likes, 467 retweets and 121 quote tweets. The replies also have mixed reactions over some suspecting it as foul play, some suggesting that it could have been due to a power issue, and others saying that the product could indeed have had some issues.
Not the first time
This case appears to have been resolved unlike the OnePlus Nord 2 explosion where even a court order was issued. Delhi-based lawyer Guarav Gulati had claimed that his OnePlus Nord 2 exploded in his gown when he was sitting in his chamber. OnePlus sent him a ‘cease and desist’ notice stating that he has been posting false information to harm the company’s reputation and that the explosion was due to external factors. It also asks him to remove all tweets and any other information shared by him on social media. He has also been asked to not make or publish any such content.
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