In this post, we will look at some of the methods of troubleshooting
Sometimes you’ll get a prompt saying that you are connected to a Wi-Fi network, but you don’t have internet.
To solve this issue, you can first try the native troubleshooting tool.
- At the bottom left corner, click on the Windows button and go to Settings.
- Now, click on ‘Update and Security’ and go to ‘Troubleshoot’.
- Now, click on ‘Internet Connections’ and tap ‘Run the troubleshooter’.
- netsh int ip reset
- ipconfig /renew
- ipconfig /flushdns
- netsh winsock reset
If you cannot find the
Reboot the router
- Turn off your Wi-Fi router and unplug it from the power source.
- Wait for a minute and then connect it again.
- Switch on the router and try to connect your device.
- Press Windows + R and type ‘ncpa.cpl’ and press enter.
- Right click on the wireless adapter and then click on ‘Disable’.
- Now, right click on the wireless adapter and then click on ‘Enable’.
- Restart your PC and try to connect to the Wi-Fi network.
- Press Windows + R and type ‘devmgmt.msc’ and press enter.
- Click on ‘Network Adapters’ and then right click on ‘Wi-Fi Controller’.
- Now, select ‘Update drivers’.
- Now, click on ‘Search automatically for updated driver software’.
- Once the drivers are installed, reboot the system.
- Press Windows + X and click on ‘Device Manager’.
- Now, right click on network adapter and choose ‘Uninstall’.
- Click on ‘Delete the driver software for this device’.
- Reboot the system and Windows will automatically reinstall the drivers.
- Connect your router using an ethernet cable.
- Enter the router’s IP address in the browser.
- Log into the device’s portal and change the network’s name and password.
If you don’t remember the Wi-Fi password, you can follow these steps to quickly get it.
- At the bottom right corner, click on the Network icon in the taskbar.
- Now, click on ‘Network and Internet settings’.
- Now, click on ‘Change adapter options’.
- Right click on your Wi-Fi connection and then select ‘Status’.
- Now, click on ‘Wireless properties’ and then go the ‘Security’ tab.
- Mark the checkbox next to show characters to view the Wi-Fi password.
See also:
How to connect to Wi-Fi on a Windows 10 device in 4 steps
How to change your Windows password to protect your computer, or reset the password if you've forgotten it