Govt to introduce digital payment toll-free helpline soon
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After a TV channel and a website to promote digital payments, a nationwide toll-free helpline number '14444' will be launched soon to educate people and provide support related to cashless mode of transactions.According to a
"Government had sought Nasscom's help in providing support on a mass scale to people. We had requested a single nationwide helpline should be set up which now assigned by the DoT which is 14444. We are putting call centre support at the back-end. It is fairly advance stage of operation," IT body
"It is awareness with intention of conversion in actual transaction. It is to help people at the first level to zero in on the option most suitable for them that depends on person whether he has feature phone or not, Aadhaar number or not, bank account so many combination need to be seen,"
To educate people on digital transactions,
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As per IT and Law Minister
When asked about timelines for operationalising Cash Mukt Bharat Abhiyan Helpine number, Chandrashekhar said, "We are hoping that before the end of next week, it will be available."
He said that once people will start using a particular methodology then helpline of particular digital payment service provider will also be made available through the helpline.
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