Kroger has a game-changing new grocery service - and parents might never shop the old way again

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Kroger ClickList Business Insider/Hayley Peterson

Kroger is now delivering groceries to customers' homes using Uber.

The grocery store already has a program called ClickList that lets customers order groceries online and pick them up at a store, where employees will load their food into their cars.

The delivery service using Uber is the newest extension of ClickList, and so far it's only available in two cities: Dallas and Richmond, Virginia.

We tried it out, and it made us never want to drive to a grocery store again.

Here's how it worked:

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I logged into my Kroger account online, and the website populated my most frequent purchases, which made it easy to build my grocery list.

I logged into my Kroger account online, and the website populated my most frequent purchases, which made it easy to build my grocery list.

After completing my list, I chose to have my items delivered to my home. The delivery fee is pretty steep, costing $11.95.

After completing my list, I chose to have my items delivered to my home. The delivery fee is pretty steep, costing $11.95.

Then I chose a delivery date and time. Same-day delivery was available within four hours of the time of my order.

Then I chose a delivery date and time. Same-day delivery was available within four hours of the time of my order.

A couple hours later, I got a text message from Kroger saying my order was leaving the store, with a link to the Uber app where I could track it.

A couple hours later, I got a text message from Kroger saying my order was leaving the store, with a link to the Uber app where I could track it.

Ten minutes later, an Uber driver arrived at my door and carried my groceries right into my kitchen.

Ten minutes later, an Uber driver arrived at my door and carried my groceries right into my kitchen.

I ordered a lot of fresh produce, and I was curious whether any of it would be bruised or have other defects — which is one reason why shopping at a store might make more sense than ordering delivery groceries. But it was all in great shape.

I ordered a lot of fresh produce, and I was curious whether any of it would be bruised or have other defects — which is one reason why shopping at a store might make more sense than ordering delivery groceries. But it was all in great shape.

The Kroger website lets customers make notes for the grocery packers like "overripe bananas" or "small navel oranges." I asked the packers to give me green, unripe avocados since I'm not planning to use them for a few days. They followed through.

The Kroger website lets customers make notes for the grocery packers like "overripe bananas" or "small navel oranges." I asked the packers to give me green, unripe avocados since I'm not planning to use them for a few days. They followed through.

I got a few surprises in my bags, as well. I asked for one yellow onion, and Kroger gave me several. I was not charged for the extra onions. I was also given an extra jar of jelly that I wasn't charged for.

I got a few surprises in my bags, as well. I asked for one yellow onion, and Kroger gave me several. I was not charged for the extra onions. I was also given an extra jar of jelly that I wasn't charged for.

The verdict? Parents with young kids who are pressed for time will love this.

The verdict? Parents with young kids who are pressed for time will love this.

ClickList's store pickup has been a huge hit among parents for its convenience, and the delivery service brings that convenience factor to a whole new level.

Personally, I was floored by the ease of Kroger's delivery service. (And no, I was not paid by Kroger to write this review).

Most Kroger stores are huge, and I've come to dread the inconvenience of trekking across the entire store, especially when I only have a few items on my grocery list. The delivery service cuts out that trip.

I also found that Kroger's service is superior to other delivery grocery services that I've tried in the past. Other services tend to have longer delivery windows, and several times my groceries were left outside my door without my knowledge.

With Kroger, it was great to be able to track exactly where my groceries were and when they would arrive. And the Uber driver's offer to carry them to my kitchen counter made things even easier.

However — and this could be a big problem for Kroger — the price is to steep for me to use the service on regular basis, when I live only a couple miles from two different Kroger stores. If the price were cut in half, I would consider using this service for all my grocery shopping.

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