Flipkart’s Binny Bansal plans to cross-sell in-house services and customer data to leading clients
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Co-founder and CEO
The insights of this customer data will be sold to these merchants and brands who would then be able to understand the key requirements of these top-paying customers and target them accordingly.
"We are focussing on cross-selling," Bansal, who took over as CEO in January, said in an interview last week. There is a "lot of overlap. We have seen brands using our services from across the board. For example, Samsung is using our advertising platform, they sell on Flipkart, and, hopefully in the future, we will power their supply chain."
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"The focus (on the seller-side) is on large brands that have the deep pockets to pay and the intent to reach scale, collect data and better their product portfolio in an efficient manner," a person directly familar with Bansal's plan told ET on the condition of anonymity.
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