The 15 Most Frustrating Airports For Travelers
These days, flying commercially can sometimes be described as nothing more than a series of inconvenient events. According to a new study conducted by Bloomberg Businessweek, some airports are far more frustrating than others.
Based on the Bloomberg study, it's clear that airports in America's major cities such as New York, Los Angeles, and Chicago have a lot of work to do to improve their user experience. Flyers complained about the difficult commutes to the airport, mismanaged security lines, and a lack of amenities in the terminal.
Using a combination of data from a 39-question survey of 3000 frequent flyers, on-time arrival and departure data, along with a calculation of how easy or difficult it is to reach the facility, Bloomberg created what it calls "The Airport Frustration Index." Measured out of a maximum of 100, airports with with highest frustration index are the most...well, frustrating, while those with the lowest are the least.
Of the 36 major North American airports included in Bloomberg's report, here are the 15 most frustrating for travelers. As much as folks would be wise to avoid these airports, their presence on this list - in many respects - is due to their role as major regional or international hubs. Which makes them all but impossible to avoid for most travelers.
With that in mind, check out the list so you may have a better idea for what to expect when you arrive.
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