Airtel puts call drops rumours to rest, enables all pre-paid customers to pay per second

Before anyone could point a finger at Bharti Airtel, it made a move which put all speculations to rest.

Ending rumours that telcos may be incentivising on call drops, Airtel has moved all its pre-paid subscribers across the country to pay-per-second. This will ensure that all customers pay only for the time they use the network.

"Starting today it will move all its pre-paid mobile customers nationally to the more affordable per-second bill plan. This will help ensure customers pay only for the time they use the Airtel network," the company said in a statement.

Bharti Airtel (India and South Asia) MD and CEO Gopal Vittal recently said about 95% plans are second-based, so they don't earn anything if a call gets dropped.

"While we continue to invest aggressively in our network quality and deploy new sites to further enhance our network presence... we are today taking the lead to move our customers to the affordable per-second plans ensuring they pay only for what they use," Bharti Airtel (India & South Asia) director (market operations) Ajai Puri said.

The company said that the standard base rate plans will be shifted to a pulse rate of per-second and consumers will have the freedom to opt for additional tariff discount packs of their choice for discounted per-second or per-minute benefits.

The call drops issue is on the rise and even PM Narendra Modi has intervened in the matter, asking concerned officials to take urgent steps to address it.

(Image: Indiatimes)