Nordstrom's Employee Handbook Has Only One Rule
Associated Press
"Throughout their history, they have consistently provided some of the best service in the industry," says Robin Lewis, CEO of The Robin Report.
While other retailers have extensive employee handbooks, Nordstrom's is incredibly simple.
"Our employee handbook is a single card that says 'Use good judgment in all situations,'" Nordstrom spokesperson Dan Evans told Business Insider.
Nordstrom shared the handbook with us.
Nordstrom
Nordstrom
The simple message shows that Nordstrom trusts its workers, and could contribute to its better-than-average morale and retention.
The company also offers the second-highest wages in fashion retail, paying an average of $11.89 an hour, according to Glassdoor.
- Love in the time of elections: Do politics spice up or spoil dating in India?
- Samsung Galaxy S24 Plus review – the best smartphone in the S24 lineup
- Household savings dip over Rs 9 lakh cr in 3 years to Rs 14.16 lakh cr in 2022-23
- Misleading ads: SC says public figures must act with responsibility while endorsing products
- Here’s what falling inside a black hole would look like, according to a NASA supercomputer simulation
- Nothing Phone (2a) blue edition launched
- JNK India IPO allotment date
- JioCinema New Plans
- Realme Narzo 70 Launched
- Apple Let Loose event
- Elon Musk Apology
- RIL cash flows
- Charlie Munger
- Feedbank IPO allotment
- Tata IPO allotment
- Most generous retirement plans
- Broadcom lays off
- Cibil Score vs Cibil Report
- Birla and Bajaj in top Richest
- Nestle Sept 2023 report
- India Equity Market