InterContinental Hotels Group, which includes Holiday Inn, is reportedly cutting personal shampoo bottles from its more than 800,000 rooms. The shift, which includes the move to bulk-sized dispensers for amenities, is meant to reduce waste and is expected to be completed by 2021, The Washington Post reported.
Overall, CEO Keith Barr told the Washington Post that guest reactions to the change have been positive, though there have been some complaints from customers who expect to take home travel-sized amenities from their hotel visit.
"I'm happy to get those complaints, because I know we're doing the right thing for the environment," Barr told the Post.