Chick-fil-A broke from tradition and opened on a Sunday - and there's an incredible backstory
Facebook/Chick fil A
- Chick-fil-A is never open on Sundays.
- However, this Sunday, the chain sprang into action to prepare free meals for the thousands of passengers stranded after a power outage at Atlanta's Hartsfield-Jackson International.
- Workers "immediately mobilized" after Atlanta's mayor called the company to ask for assistance.
Chick-fil-A broke one of its core rules and served fried chicken this Sunday. And, the fast-food chain had an incredible justification for doing so.
On Sunday afternoon, Atlanta's Hartsfield-Jackson International - the world's busiest airport - lost power, causing more than 1,000 flights to be grounded. As hours went on without power being restored, the city of Atlanta turned to Chick-fil-A to help craft a solution.
Atlanta's mayor, Kasim Reed, called Chick-fil-A at around 10 p.m. and asked for assistance, company spokesperson Amanda Hannah said in an email to Business Insider.
Typically, Chick-fil-A is not open on Sunday, due to the founder's religious beliefs. However, this Sunday, Chick-fil-A employees "immediately mobilized," making sandwiches and delivering them to the emergency operations center to be distributed to stranded passengers.
"It has been a very difficult day for thousands of travelers," Hannah said. "And while Chick-fil-A is always closed on Sunday, our restaurants open occasionally to serve communities in need."
Hannah continued: "We do not make a profit but do what we can to offer comfort to people experiencing hardship."
People immediately celebrated the chicken chain's break from tradition.
Power at was restored at Atlanta's Hartsfield-Jackson International minutes after midnight. According to Georgia Power, more than 5,000 meals have been delivered to stranded passengers.
The Future of Retail 2018 by the BI Intelligence Research Team.
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