Postmates, a nearly $2 billion delivery startup that's currently pursuing an IPO, prefers you to tip through its app as opposed to cash. Still, it's workers receive all of customer's tips.
"Our fleet keeps 100% of their tips," a spokesperson told Business Insider.
"As Postmates cofounder and CEO, Bastian Lehmann, noted in last week's CNN OpEd members of the Postmates fleet will always retain 100% their tips and unlike competitors customer tips will never be used to eat into their base earnings," the statement continued.
"Postmates is always investing in smarter matching technologies, enabling our Fleet to cumulatively earn even more in a given hour, even as we make adjustments over time. Even as we work through legislative & regulatory reforms to ensure gig-workers can access a more fulsome benefits model & safety net, Postmates has also been working with its Fleet Advisory Board to elevate the voice of workers and create a new suite of career, financial and health savings benefits."
After an order, customers are unable to to place another without taking action — tipping or declining to tip — in the app, according to the company's website.