During her interview with Winfrey, the Duchess of Sussex revealed that she had suicidal thoughts after she joined the royal family.
"I just didn't want to be alive anymore," Markle said. "And that was a very clear and real and frightening constant thought. And I remember how [Harry] just cradled me."
Markle said she went to senior people in the institution and sent emails "begging for help."
"I remember this conversation like it was yesterday, because they said, 'My heart goes out to you because I see how bad it is, but there's nothing we can do to protect you because you're not a paid employee of the institution,"' Markle recalled.
When Winfrey later asked Harry if he told people in his family about Markle's thoughts, he replied: "That's just not a conversation that would be had."
"I guess I was ashamed of admitting it to them," he added. "And I don't know whether they've had the same feelings or thoughts. I have no idea. It's a very trapping environment that a lot of them are stuck in."
It remains unclear who was aware of Markle's suicidal thoughts and whether the people Markle sought help from were members of the family or staffers. At one point during the interview, the duchess told Winfrey that the royal family and the people "that are running the institution" are "two separate things."
"It's important to be able to compartmentalize that because the Queen, for example, has always been wonderful to me," she added.
If you or someone you know is struggling with depression or has had thoughts of harming themselves or taking their own life, get help. The National Suicide Prevention Lifeline (1-800-273-8255) provides 24/7, free, confidential support for people in distress, as well as best practices for professionals and resources to aid in prevention and crisis situations.