40,000 Ford Figo and Aspire units to be recalled because of software glitch

Because of a software glitch that can hamper airbag functioning, Ford India has decided to suspend deliveries of Figo compact and Aspire mini-sedan. Not only this, the car maker has also decided to recall 40,000 units of these models from the country.

As per TOI sources, the recall might be ordered today as the company folds its sleeve for the software upgrade process.

The deliveries of these cars have been restrained over the past three days, owing to the "software concern" which can impact airbag performances.

"However, the matter is expected to be sorted out by Friday after which there will be a resumption in deliveries of new cars," the source said.
"We have issued a dealer demonstration and delivery-hold notice. Ford remains committed to delivering world-class quality vehicles to customers, and dealer demonstration and delivery-hold are part of that commitment," said a spokesperson.

"As far as cars on roads are concerned, Ford India will inform customers individually. The software upgrade will be done free-of-cost and the process should take two-to-three hours at the dealerships."

Even though India does not have a mandatory recall policy, the government is planning to introduce such policy to make sure that generic defects can be informed to the customers on time.

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