Goldman Sachs Exec Says Performance Data Keeps Companies Honest

Juan Gabarron / TwitterCesar Perales, secretary of state, New York and Edith Cooper, global head of human capital management at Goldman Sachs.Data-driven metrics are being used to attract and retain top talent in today's workplace.

This is supposed to make employers' jobs easier. They're better able to identify top talent based on performance data or potentially know when an employee is thinking about jumping ship based on algorithms.

But there's an even more important reason why data is crucial: it keeps employers honest, according to Edith Cooper, global head of human capital management at Goldman Sachs.

Goldman Sachs tracks how people have performed in different stages of their careers and uses that data when making senior leadership promotion decisions, says Cooper, at the Human Potential Forum hosted by The Economist on Wednesday. This better ensures promotions are based on achievement, drive, and whether you're right for the job rather than how popular you are with your colleagues. This process may be especially helpful in the finance sector where there is a heavy emphasis on networking, she says.

While Cooper believes that data is crucial in today's recruitment and employee-retention process, she says that at the end of the day, hiring managers also need to trust their instincts.

"Data will inform your decisions, but human capital decisions always comes down to a judgement call," she says. "Corporate America is all about how human beings interact with other human beings."

Cooper was named one of the most powerful women in New York this year by Crains New York. She is currently one of four women in the firm's executive committee.