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Malia Obama recently lost her iPhone - and her quest to have it replaced didn't go smoothly

Aug 8, 2017, 22:05 IST

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Malia Obama recently lost her iPhone, and her quest to have it replaced didn't go as smoothly as it could have. 

"Malia came into the Apple Store to get her iPhone replaced, but things didn't go exactly [as planned]," a witness at the Chicago store told the New York Post. "The Apple Store couldn't immediately help her because she didn't have the Apple ID or the password for the missing phone, since the White House set it up." 

Malia was in Chicago for the Lollapalooza music festival.

Many iPhone users can relate to the annoyance of forgetting their Apple ID and password.

That frustration is often amplified by entering the incorrect password too many times, which leads to getting locked out of your account.

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Then, somehow, when you come up with a new password - if you can remember your Apple ID! - Apple tells you that you've already used that password in the last year. So, you come up with a new password that you're guaranteed to forget within the next week, and the cycle begins again. 

Of course, Apple's insistence on security is ultimately a positive, especially when it comes to the first daughter's phone. The former president doesn't need any random prank calls or worse from a Lollapalooza concert-goer. 

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