Lawmakers are seeking answers from Amazon about Ring's partnerships with police, citing contradictions between its public statements and terms of service

Amazon Ring

Ring

  • The House oversight committee sent a letter to Amazon on Wednesday seeking answers about how its Ring home-security service partners with police departments.
  • Ring has partnered with hundreds of police departments nationwide, providing tools for police to request footage from Ring cameras in the area of suspected crimes.
  • Ring has said it only hands over user data to police when required by law, but lawmakers say its terms of service appear to contradict that promise.
  • Visit Business Insider's homepage for more stories.

Lawmakers are seeking answers from Amazon about the specifics of its partnerships with hundreds of police departments across the country who use footage and information from its Ring home-security cameras.

In a letter sent to Amazon VP Brian Huseman Wednesday, members of the House oversight committee asked Amazon to clarify its police partnerships as part of an examination of "traditional constitutional protections against surveilling Americans."

Ring now partners with over 600 police departments across the US, enabling law enforcement to request video footage from people's Ring devices in the area of a suspected crime. Ring customers can approve or deny those requests, but police also have the option to seek a warrant forcing Ring to turn over the footage.

The letter, written by Illinois Democrat Rep. Raja Krishnamoorthi, seeks a list of Ring's agreements with law enforcement agencies and other third parties, police requests for Ring data, and internal documents related to Ring's role in solving crime.

Krishnamoorthi also highlighted an apparent contradiction in Ring's statements on police partnerships: While Ring has previously asserted it will only turn over customers' information to police to fulfill a "legally valid and binding order," Ring's terms of service state that Ring will turn over people's content in response to a "reasonable government request."

A Ring spokesperson did not immediately respond to a request for comment.

The letter also seeks information about Ring's security practices in the wake of a series of Ring speakers that were hacked using stolen passwords in recent months. Ring rolled out a slate of new security features this week, including the requirement that all customers use two-factor authentication going forward.

Ring's police partnerships have been the target of scrutiny from activists, who say the technology is unfair to neighbors and bystanders who are unwittingly recorded by the doorbell cameras.

"These cameras literally record children playing on playgrounds and walking home from school. No amount of security updates will change the fact that these devices are enabling a nationwide, for-profit, surveillance empire," Evan Greer, deputy director of Fight for the Future, told Business Insider. "Amazon Ring is fundamentally incompatible with democracy and human rights."

Police departments partnering with Ring have enthusiastically embraced the technology - some police departments offer free or discounted Ring cameras to homeowners who will accept them.

"The Subcommittee is seeking more information regarding why cities and law enforcement agencies enter into these agreements," Krishnamoorthi said in a statement. "The answer appears to be that Ring gives them access to a much wider system of surveillance than they could build themselves."

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