Sweetgreen is finally fixing the biggest problem with its mobile-ordering system, and people are rejoicing
- Sweetgreen is finally letting customers have dressing mixed into their salads when ordering via the chain's mobile app.
- The initiative rolled out in test stores in February and is being implemented nationwide this year, the company told Business Insider.
- Customers have been begging for the change for years, and they are now celebrating on social media.
Sweetgreen has finally fixed one of customers' biggest gripes with online ordering.
Over the course of the last year, the cult-favorite salad chain has been rolling out the option to have dressing mixed with their salads in mobile orders. Previously, customers would pick up salads with dressing in a small cup on the side.
A Sweetgreen representative told Business Insider that the chain started rolling out the new-and-improved mobile-ordering option in February at its Capitol Hill and Santa Monica locations. Business Insider reporters noticed the change had rolled out in at least some locations in Manhattan this week.
Sweetgreen is implementing the mixing option nationwide this year, a representative for the company told Business Insider.
Customers have been celebrating the change on social media.
While premixed salads could create some problems if customers wait too long to pick up their meal - resulting in a soggy salad - most customers seem happy with the potential trade-off.
Prior to this year, the lack of the option to order a salad with dressing mixed in was a major customer complaint.
