David Heinemeier Hansson, chief technology officer at Basecamp and creator of the popular web application framework Ruby on Rails, tweeted about the issues his company has been facing in regards to Apple's butterfly keyboard.
"Nearly half of all the 3rd-generation, membrane-enhanced keyboards in the 2018+ MacBooks are failing at Basecamp," he wrote. "This is not a 'small number.' It's a catastrophe and Apple should do a total recall."
Hansson followed up by conducting a Twitter survey, which indicated that 53% of the 7,577 respondents said they are experiencing keyboard issues but are "living with it." Eleven percent of respondents said they encountered problems but Apple repaired them, and 36% reported that their keyboard is perfect.