Shopper Finds A Ridiculous Loophole In Wal-Mart Price Matching
REUTERS/ Kevork Djansezian
So an Atlanta father was surprised to discover over the weekend that the store wouldn't match the prices listed on its own website.
In a column for the Atlanta Journal-Constitution, Clark Howard wrote that he had gone to the store in search of a new Lego set for his son, and discovered that the price on the shelf was 35% higher than the one listed online.
When he asked a Wal-Mart employee about the discrepancy, he was told that the store doesn't match its online prices.
"So I had to buy it on Walmart.com and do the free pickup option in the store to get the lower price," Howard wrote."My son and I stood there and watched as a different employee came a few minutes later, picked the item up off the shelf, and brought it back to the holding spot for pickup."
But there was a catch to Howard's clever maneuver.
"Unfortunately, I didn't get the confirmation that it was available for pickup until the next day! So I had to go back the next day to pick it up!! That's *not* good customer service," the father writes.
Wal-Mart states on its website that store managers are not required to match prices online - or those listed at other Wal-Mart stores - because the company is not competitive with itself.
"Prices may vary from store to store because each store is required to manage its own inventory," the website states. "Therefore, a manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores or our online service since we are not in competition with ourselves."
- It's never been more clear: companies should give up on back to office and let us all work remotely, permanently
- Amazon is investigating its lawyers for allegedly bribing Indian government officials
- Mossad assassinated Iran's top nuclear scientist using an AI-powered, remote-controlled machine gun, report says
- Durex takes down its latest social media post on the bus scene from Netflix’s Sex Education after internet users call it ‘insensitive’
- Three reasons why this might be a good time to buy Bitcoin
- Sony ZV-E10 vlogging camera with interchangeable lens launched in India
- US, India, Japan, Australia to sign pact for stepping up chip production, reduce dependence on China
- Here’s how to schedule an email in Gmail