Facebook has had a tough year on the privacy front. In March, Facebook announced that Cambridge Analytica, a data firm used by Donald Trump's 2016 presidential campaign, had been suspended from Facebook for its mishandling of user data.
Initially, reports indicated that 50 millions users had their personal information harvested by Cambridge Analytica without authorization, but that number later grew to 87 million users.
And then in September, Facebook announced that a security flaw in the site's "View As" feature gave a hacker access to 29 million users' accounts. The stolen data included a mix of highly sensitive personal information, like birth dates, recent "checked-in" locations, phone numbers, search history, and more.
So after a challenging year, the Bryant Park pop-up was likely intended to help win back some of the trust Facebook has lost among its users.
The booth in Bryant Park is the first in the US, but other pop-ups have taken place in Dubai, Dublin, London, and Cologne, Germany. Facebook didn't specify whether or not more pop-ups like this will happen in other cities across the country.
Either way, it remains an experiment in how the tech giant can connect with users who can provide them with feedback, according to Egan. "There is no single way to reach people," she said.