Every couple I interviewed mentioned something about staying curious — during conflict and in general.
Carrie Cole, MEd, LPC, and Don Cole, DMin, LPC-S, LMFT-S, who are the research director and clinical director, respectively, at the Gottman Institute, shared something similar. Recently, Carrie was visibly upset with Don because she'd asked him a question and he'd blown her off. Instead of getting defensive, Carrie said, Don got curious.
He asked questions like, "Why did that bother you so badly?" and was willing to listen to the answer. Carrie told me it's about feeling validated. "For somebody to say, 'Tell me more about that' and 'Where does that come from for you? What's your history around that?' That really soothes me."
Julie Schwartz Gottman, PhD, president and cofounder at the Gottman Institute, said her husband, John Gottman, PhD, cofounder at the Gottman Institute, adopted a relationship-strengthening strategy directly from their own research.
"If I was really upset about something or making a complaint about a behavior of his," she said, "rather than going defensive, he would say, 'What do you need? Honey, what do you need?' And immediately all the tension would met away. The anger would melt away. It was a balm to my soul."
Why? "Because John recognized that when I was upset about something, first of all my feelings were valid," she said. "He loved me and my feelings mattered," plus he showed a willingness to help ease her distress.