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Instagram and Pinterest are killing Gap, Abercrombie, & J. Crew

Feb 15, 2016, 05:55 IST

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Traditional mall retailers like Gap, K. Crew, and Abercrombie & Fitch have faced declining sales in recent years.

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And the problem might be signaling something even more troublesome than dowdy apparel. Instead, it is a total shift in how teen consumers think.

Young people want to purchase experiences rather than actual stuff, and when they do buy clothing or shoes they want to be able to showcase purchases on social media.

"Their entire life, if it's not shareable, it didn't happen," Marcie Merriman, Generation Z expert and executive director of growth strategy and retail innovation at Ernst & Young, said to Business of Fashion. "Experiences define them much more than the products that they buy."

The only apparel young people want is clothing that can translate into an experience on Instagram or Snapchat.

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Given their limited budgets and frugal tendencies, they're more likely to purchase lots of clothes at fast fashion retailers, like cutting-edge Zara or cheap Forever 21, so that they have ample images to share.

A woman dresses a mannequin at Zara's headquarters in Spain.Reuters

But Instagram and social media outlets like Pinterest are affecting the way older consumers view fashion, as well.

Pinterest is unique in that unlike other social media outlets, which are focused on capturing and memorializing the past, it's focused on aspiration and the future. By pinning dream outfits, wardrobes, and runway style, women instantly whip up outfit ideas for weeks. Fast fashion stores, rather than traditional retailers, are equipped to fill their fashion needs.

This is a relatively new phenomenon, which is why retailers that thrived in the '90s might be struggling.

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For this month's New York Fashion Week, Banana Republic will give consumers the chance to buy the newly launched clothes online as soon as they debut on the runway.

Sisters Abigail, 20, left, and Aridis Guszman, 14, of the Bronx borough of New York, shop during the grand opening of the Material Girl clothing line at Macy's.Associated Press

The pressure is on for retailers to adapt to these changing ways, particularly since it's more important than ever to reach teens and nail social media.

A recent Ernst & Young survey reported that teens, or Generation Z, has the highest expectations out of all consumers, and if retailers please them, they'll in turn, please everyone.

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"What I'm suggesting is that they [retailers] understand the needs of Gen Z as the barometer," Merriman said to Business Insider. "They have the highest expectations. If you please them, you're also going to please millennials - and Gen X and Baby Boomers and others will be happy."

That means that if traditional retailers want to salvage their sales, they'll have to look to young people for inspiration.

NOW WATCH: Ralph Lauren's new fitting room has an interactive mirror that looks like something out of a sci-fi movie

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