'MILLION DOLLAR LISTING' STAR: I understand why people hate dealing with NYC real estate brokers

New York City real estate brokers don't have a great reputation. Most people cringe at the thought of working with them while searching for a new apartment.

Luis D. Ortiz, top New York City broker and star of Bravo's "Million Dollar Listing New York," understands the sentiment and has sympathy for fed-up buyers. He gave us some insider tips for identifying the honest brokers in a sea of lazy, unreliable ones.  

Season 5 of Bravo's "Million Dollar Listing New York" premieres on Thursday, April 21 at 9 p.m. with a special 90-minute episode.

Produced by Justin Gmoser and Arielle Berger 

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